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  2. CeciliaB

    nagware

    Hi stevesxm, Are you using adaware antivirus free, antivirus pro, adaware ad block or one of the other product from adaware software?
  3. stevesxm

    nagware

    I love the software but keep getting upgrade and software nag screens. how do I get rid of this stuff. it really pisses me off
  4. Hi Mikevienna, Sorry, I don't know since none in the company informs the volunteers here about their deals. You can try to contact the support team through the menus in adaware antivirus pro.
  5. Morning all from a fairly cool Vienna, My question is that I have seen this morning on the website an advert stating if you buy 'Adaware Pro' you get 3 licenses in a "3 for 1" deal. Can anyone please tell me since when has this offer been in effect available? As you might have guessed I purchased my Pro less than 24 hrs ago but I went straight to the purchase section and didn't notice this offer as I was in a bit of a rush! Naturally I would like to take advantage of this offer, 😊 Mikevienna
  6. Hi ashu, Please see this topic:
  7. my activation key is lost please help me to activated my antivirus product keys...
  8. Hello! I can't reproduce this bug, so I can't say something right now for this case. I will notify devs and admins to check again installation process. I suppose the problem is with network.
  9. It's a known problem and it's Web Protection in adaware that blocks the access of the printer. They're working on a solution that will be included in the next major release of adaware, but I don't know the time plans for future versions. In the mean time it's possible to disable Web Protection by following this instruction: 1. Please stop Ad-Aware service (make a right click on the Ad-Aware icon in the tray menu and choose "Stop Ad-Aware service") 2. Go to c:\Program Files\adaware\adaware antivirus\AdAwareProxyEngine\1.0.0.8\ 3. In this folder you need to rename "httproxy.dll" file ( (e.g. to httproxy.dll.notused, do not remove the file,). 4. Start Ad-Aware service (make a right click on the Ad-Aware icon in the tray menu and choose "Start Ad-Aware service" or restart the computer) .
  10. Earlier
  11. thanks @ceciliaB for the effort ^^
  12. Sorry to hear that. If you send a private message with your name, email address and preferably order number to me (don't post it in the forum), I can ask my contact person why you haven't got a reply. I assume that you have logged in to the web mail and checked the spam folder.
  13. I'm afraid not. Tried to contact them through the app last Thursday night, but have heard nothing back.
  14. Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)If you're the topic starter, and need this topic reopened, please contact the staff member who was helping you with your issue.Everyone else please begin a New Topic.Thank you !
  15. Due to lack of feedback, this topic has been closed.If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.Thank You !
  16. Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)If you're the topic starter, and need this topic reopened, please contact the staff member who was helping you with your issue.Everyone else please begin a New Topic.Thank you !
  17. You're welcome Is your problem solved?
  18. Did you uninstall CCleaner before the installation of adaware?
  19. 1st line of defense, i changed my DNS to default, and reinstall i still cant update definitions
  20. Hello @Skurcey! I recommend you uninstall existing version of Adaware. Make full uninstall of CCleaner. Reset DNS and DHCP servers configuration to default. Download the latest version of Adaware from site Install it and try to update definitions. Also i wonder what option did you check - install like second line of defence or first one?
  21. Checking logs again... I tried to install from a scratch from 2 different locations - no problems at all. Something is closing connection to update server during application definitions update.
  22. Good but why does Skurcey have problems?
  23. Hello @CeciliaB! I checked drivers. Everything seems OK.
  24. Have you tried to go back to the DNS of your internet provider instead of using Google's? There are a lot of drivers from Bitdefender in the FRST log but I'm not sure that all of them belongs to adware antivirus. @LSArtem please check.
  25. Now it s stuck at emalware.222
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