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  3. Hi olivehippopotamus, Which antivirus program(s) did you have before the installation of Adaware antivirus? Maybe some left-overs disturb Adaware antivirus.
  4. Does anyone have a problem when running antivirus on windows 10. I install it and when I want to scan everything the icon from the taskbar disappears .. Does anyone have a problem when running antivirus on windows 10. I install it and when I want to scan everything the icon from the taskbar disappears ..
  5. Company Product was flagged as a Trojan Virus, and should not have been. Virus Detection from Virus Total: Trojan.GenericKDZ.78451
  6. Hello Community, I hope you are doing great. I recently faced an issue which I do not know how to fix. Here's my website xxx and someone inserted wrong ads in it. Can anyone suggest me how to fix and delete it. Please have a look at t and feel free to give your valuable suggestions. Thanking in advance. Regards,
  7. Hi again @mikeshome1, Have anything changed since January when the scan took a lot more than 12 hours? What's the size of the used part of the hard disk? Have you tested the hard disk with the test program of the manufacturer of the computer or hard disk?
  8. Hello I don't know if there's anything wrong with the scan . I decided to run a full scan as of this time as you can see it's been running for over 7 hours and only had less than half of my computer scanned it's telling me I have more than six hours left till has done it's a full scan and I started it manually I have never seen a program end up running for as long as it's doing is there something wrong with this or is it just weird it's not the first time it's done this every time I run a full scan it takes over 12 hours two complete I don't think it's supposed to do that can somebody please help me. This is the only antivirus I have in this computer. 80a11c700d04037cfe530a97439f0bb1 (1).mp4
  9. Hi egward, Sorry, the purpose of this forum is to help people use Adaware antivirus and some other Adaware products. I suggest that you ask in a forum for web site development instead.
  10. I am facing an issue with my website someone adding a random script to my sites and show random redirects and ads Can anyone help me to get rid of this issue.
  11. I wanted to know if you do have a full up to date for this program that I do have?, And do you have a better link back to your company computer system with a newer program.

    I don't have no money to give you but I do need a full access so I can check out the rest of the other programs I have on CD disk. Please do try to give me your answer to my question.

    1. CeciliaB

      CeciliaB

      I'm sorry, but Ad-Aware SE hasn't been supported since 2009. Back then it was replaced by Ad-Aware AE and that one has also been replaced by other products and versions. Even the company that owns the products has changed from Lavasoft to Solaria Fund to Adaware software to Avanquest.

      Today the free product is called Adaware Antivirus Free and it can be downloaded from the page https://www.adaware.com/free-antivirus-download

      I think that products developed for Windows Vista and XP won't work well with Windows 10.

  12. Hi Kenny, You can see the supported versions of Adaware antivirus here: https://www.adaware.com/free-antivirus-download
  13. do you have any updates to this program for my windows 10
  14. I am trying to change my email address. I login successfully, type in the new email, and save it. The confirmation is sent to my old email. I then click on the "CLICK HERE TO VALIDATE NEW EMAIL" tag in that email. Next time I attempt to login to Adaware the new email address does not work but the old email does. Is there a reason the validation is sent to my old email? What am I missing?

    1. CeciliaB

      CeciliaB

      Hi meanmac, You've already received an answer. Please don't ask more persons. No one here has access to the internal database systems of Adaware software.

  15. I am trying to change my email address. I login successfully, type in the new email, and save it. The confirmation is sent to my old email. I then click on the "CLICK HERE TO VALIDATE NEW EMAIL" tag in that email. Next time I attempt to login to Adaware the new email address does not work but the old email does. Is there a reason the validation is sent to my old email? What am I missing?

     

    1. CeciliaB

      CeciliaB

      Hi meanmac,

      Sorry, I can't help you. Please contact the customer support team, see the link at the bottom of the email.

      I've deleted the attached PDF file since it contains your email address and that's private information.

    2. meanmac

      meanmac

      Thanks. Where is the email for the customer support team?

    3. CeciliaB

      CeciliaB

      You're welcome. In your email, you've a link near the end of the email.  Or see here: https://forum.adaware.com/index.php?/topic/35079-problem-with-activation-of-paid-versions-of-adaware-antivirus-12/

       

  16. Hi amro, Please see this topic: https://forum.adaware.com/index.php?/topic/35079-problem-with-activation-of-paid-versions-of-adaware-antivirus-12/
  17. Hello, when I click the activation link sent to me by email after purchasing PRO+VPN Pack, I can't seem to activate the pro version of Bittorrent. Cyberghost VPN is working just fine, I would like the complete pro desktop version of bittorrent, or the pro web version. Please advise, contact me if you need further details. Thanks,
  18. Hi David, Yes, that can be the reason. Please turn it off and check. Note, I'm a volunteer and not part of the support team.
  19. Hello Support, I am new to this forum and I am facing the same issue. I am using a vpn service, can this be the reason behind it ? Please help.
  20. You're welcome but I don't think anyone can help you over internet.
  21. Hi Cecelia, I have changed routers 3 times, it doesn’t help. I’ve even changed internet companies. I bought a $350 physical firewall that didn’t help either. There are at least 7 different BOTS attached to my IP address and about 6 other people on my block with the same admin IP address are hacked in the Exact same manor. I’ve reset my CMOS, and reset my BIOS just to have it reconfigured as soon as I connect to the Internet (within 1 minute). The only time I haven’t been hacked in 3 years is when I paid a security IT specialist $600 to come into my home and he reset the IP address manually from the Router Home page. My security app caught more than 17,000 attempts to access my LAN in a 24 hour period. Our electric flickered off in a storm one day and the router wouldn’t reconnect so I called broadband tech who told me they had to reset the IP address back to the admin address to ping the box and I told them that if they did that I would be hacked again and was within 3 minutes. I even disconnected my internet for 30 days, when I turned it back on we were hacked again within 48 hours. I’ve tried ALL of the conventional methods, I’ve replaced ALL devices 3 times! I’ve been told this is the most sophisticated hack anyone has ever seen. Even has a guy who did security for Microsoft for past 40 years tell me that he’s never seen anything like this. Thanks for the reply anyway.
  22. Hi rivermom66, No one here will help you with hacks and you shouldn't accept that since you shouldn't trust unknown people on the internet. But we can help you get rid of malicious programs and in this case you need to install the latest BIOS, install Windows without being connected to internet, and use a router for the connection to internet that has been reset and is using the latest firmware. I've removed the uploaded files since they might contain personal information.
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