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Showing content with the highest reputation since 02/06/2021 in Posts

  1. 2 points
    CeciliaB (and any forum member interested in this thread), please excuse me for taking so long to get back to this, especially as Ms. Valerie "Customer Support Specialist" corrected me about where we can find that email address on the main pages of the Support Site. I'm not sure how I missed it, but here is the proper information concerning that, as provide by Ms. Valerie: On the landing page [https://www.adaware.com/antivirus-support] we scroll down to where we see "Technical support" and we then click on "SUBMIT A TICKET" we will be on this page: https://www.adaware.com/antivirus/submit-a-ticket And we will then see that email address [email protected]' Probably I didn't want to submit a ticket when I was navigating around and so that was why I didn't see that email address I wonder if some consideration should be given to a slight change and add the email address below the "SUBMIT A TICKET' button as an 'or' type of arrangement. Submit a ticket OR use the following email address [email protected] As for the other problem I had regarding my not being able to activate my account, that is still being investigated, I hope. I guess the "I hope" is an indication that there are still some problems and those are basically in the area of communications. But being a stubborn human I will eventually get this worked out, even if I have to go to snail mail to do it. And the only reason for my being stubborn is that I think I like this product, so if this problem I had can be figured out then others won't have the same problem and maybe that can help the company.
  2. 1 point
    Please remove your ID as you will be spammed!!!!!!!
  3. 1 point
    Thank you for checking and there's no need for you to apologize because it is obviously not your responsibility to see that those sorts of things are taken care of. I'll have it looked into by the company via a phone call to them and I also wish to see why they still have Google+ showing as a viable discussion platform on this site. Those sorts of things can raise concerns in the mind of a potential customer that might be checking around with a possible view to a corporate subscription, so I'll get somebody to pay a mind to this stuff. Yep, thank you for your help. Oh, by the way, CeciliaB, you really shouldn't be posting comments about Windows 7 like I saw around here when I was studying this site. You could have a pro come in here and cause you great grief for that sort of statement about it being full of vulnerabilities. You see, we can still pay Microsoft for upgrades and many corporate accounts have many Windows 7 units still being used, so they keep them quite safe. In fact, there are still some government entities around the planet still using Windows 7 and they are paying for the extra couple of years of safety through the Microsoft updating program. I think even individual accounts were able to buy that extra updating program for a short time. Just thought I'd pass that along as a show of my appreciation for your help here. Oh yes, one more thing --- your swimming pool you are showing in your avatar looks seriously large. It must be frightfully difficult to keep clean and so expensive to keep heated in winter. You must be terribly wealthy.
  4. 1 point
    Oh my goodness, I needed that laugh --- most definitely, if it is 100TB then 24 hours could be what happens. My goodness --- my first computer was a TRS80 (the Trash80, we called it) and I doubt anyone at that time even dreamed of a 100TB unit. But, yes, with 100TB it could take a very long time, especially if there is a problem with the disk. Still, I never thought of 100TB and so ... well, you have the experience here; I don't. I can't even imagine 100TB. I think at 100TB that unit would be running me, not the other way around.
  5. 1 point
    We welcome everyone to reply to questions That's how I and other persons have started to be frequent users of the forum. I agree that 24 hours usually is too long, but if e.g. an antivirus program scans 100 TB of files, it will take very long time or if the hard disk is bad and Windows has to read the data many times before it's correct and can be transferred to the antivirus program.
  6. 1 point
    There is no company called Lavasoft. It was bought by another company many years ago. There are ads in Avast too. Do you call that them a scam company?