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Showing content with the highest reputation since 10/20/2019 in all areas

  1. 2 points
    Well actually Windows IS running (is not "shutdown") when in "Sleep" mode -- but the issue is whether a specific scheduled event will take the computer out of "Sleep" mode in order to run the schedule event.. To clarify -- windows has various power modes including "Sleep" and "Hibernate" neither of which is a "Shutdown" hence in both of the first two states Windows is "running" but must be "woke up" from either "Sleep" or "Hibernate" depending upon the mode the computer might be in at the time. What I've done is tried doing a "Repair" of Adaware in "Programs & Features" in the hope this might help -- which finished with a status "successful repair". Then under "Advanced Power Settings" I've enabled the Sleep mode "Enable Wake Timers" option in the hope this will facilitate the "wake" state out of "Sleep" mode at the time the Adaware Automated Scan is scheduled. To test to see if Adaware will actually perform an "Automated Scan" (regardless of the possible "sleep" mode issues)-- I schedule the Automated scan for 12:00AM this morning (4-16-20) with the computer in "Wake" state at the time (that is not in "Sleep" mode) just to make sure that Automated Scan works at all and I'm happy to report that it did scan successfully. So I now know that "Automated Scans" DO work and the only thing remaining is why Adaware did not wake the computer from "Sleep" mode before this. So with Automated Scan working -- now it all comes down to the question: will the enabled Sleep Modes "Enable Wake Timers" fix my problem as far as the Automated Scan working when the computer happens to be in "Sleep" mode at the time the scan is scheduled. I'm crossing my fingers that what I've done will solve the "Sleep" mode issue and do a scan tomorrow at the same time. I'll report back tomorrow. If it does scan (w/out my intervening to wake the computer) then it will apparently have been either the "Repair" and/or enabling the "Sleep" options "Enable Wake Timers" that did the trick (I'm thinking most likely if successful tomorrow it was the "Enable Wake Timers" that addressed the "Sleep" issue). Hmm, now that I think about it the Adaware "Repair" option may have made the difference as far as the Automated Scan working in the first place (regardless of the separate "Sleep" mode issue) because as I recall now when I tried scheduling the Automated Scan in the past it would not start on the time it was scheduled to start (unless Adaware requires the Automated Scan to start the next day and will not start for a scheduled time on the same day which was what didn't work before). Perhaps you know -- will an Automated Scan that is scheduled for a time on the same day work? Or does the date have to change for the Automated Scan to work hence a test is not possible on the same day? If the day change is required then that would explain the failure to test for an Automated Scan while I'm not the computer at the time on the same day and the "Sleep" mode (prior to my setting the"Enable Wake Timers" to enabled) was what had presumably prevented subsequent Automated Scans to perform while I was not present on the computer. Again, I'll know more tomorrow as far as whether the Automated Scans will work as scheduled w/out my intervention as far as avoiding "Sleep" mode is concerned. Oh btw, I am Mr.Moto -- I had forgot my original login info before starting this topic so created the new Mr. Moto account to post the topic and since found my original login ID so am using that now.
  2. 1 point
    You're welcome. I've corrected the link in my previous post, please follow it including the last paragraph.
  3. 1 point
    Hi Angel, Did you use the Gmail address when you bought the license? Please see https://www.adaware.com/user-guide/activation Step 3. If it doesn't work, please see the last paragraph.
  4. 1 point
    Try this link please. https://www.adaware.com/user-guide/license_renewal @CeciliaB, FYI.
  5. 1 point
    hello, I noticed that the latest release of Adaware was 3 years ago. In 2017 Adaware 12 was realeased. I also saw that the most recent blog posts in the website https://www.adaware.com/blog date back to 2017. It seems like a bomb was dropped in adware in 2017 and no new activity was seen since then. I want to know if there are any new versions in the making, or adaware is going to be phased out? I see that adaware 12 is still maintained, but the engine and definitions come mostly from bitdefender. Are there are definitions still being done by adaware? Basically all I want to know is, is adaware still alive and maintained? Why the stop since 2017? Is it still worth it to buy a license for the upcoming years?
  6. 1 point
    You can check out the results of scans by going to the "Scan" page then scroll down to do the following: pic-1 - You have for example "A)" a report list of manual scans or "B)" a report of scheduled scan where you can "View" a specific scan report for either of the two specific type scans. The "View" buttons will take you to what you see in pic-2. pic-2 - By clicking on the "View" buttons pointed out in pic-1 you can get to this "Scan Report List" page where you can get more "Details" by clicking the "Details" link for any one of the performed scans you might be interested in looking at additional scan details. pic-3 - A click on "Details" as illustrated in pic-2 will get you to the "Scan Report Details" page where you can determine the outcome of the scan including threats found and what was done about each threat found. pic-4 - Provides an example where the "Objects Detected" option has been expanded (by clicking the circled toggle icon) to show details of the threats detected for the performed scan that was selected to get more details on what was done with each of the detected threats.
  7. 1 point
    Most people will have their computer at the very minimum enter "Sleep" mode (some use "Hibernate" mode etc.) after a specific amount of idle time has passed as opposed to leaving their computer awake at all times. Because Adaware Automated Scans will only run when the computer is in "Wake" mode there are specific requirements that need to be done to assure that Automated Scans will reliably run. So for users who want Adaware to run Automated Scans scheduled during times the computer will most likely not be awake (during times the user will typically be away from their computer such as 12AM - 5AM) it is a necessary prerequisite to "wake" the computer prior to the time the Automated Scan is scheduled to run. This can be accomplished, for example, by scheduling a task (i.e. using Windows Task Scheduler) that will wake the computer from "Sleep" or "Hibernate" modes just prior to the time when the Automated Scan is scheduled to run. Keep in mind, if the user requires a password to gain access to Windows then the "Run whether user is logged on or not" setting must to be enabled in the Windows Task Scheduler for that task. (Note: In the event the computer is already awake at the time -- then the scheduled task to "wake" the computer will do nothing.) One more thing, it may be necessary to enable the "Sleep" setting "Allow wake timers" under Windows "Power Options" > "Advanced settings" (see attached screen-shot). If all of this is done the Adaware Automated Scans should always successfully run as scheduled.
  8. 1 point
    I did a little research and was able to add the drivers needed to the Adaware Rescue USB. Here are the steps if someone else ever needs to do this: 1. Download the new drivers. In my case they are in 25_0.zip from https://downloadcenter.intel.com/download/22283/Intel-Ethernet-Adapter-Complete-Driver-Pack 2. Unzip to folder, say C:\25_0 3. Create a folder on your drive to mount the Adaware boot image, in my case C:\AdAwareImg 3. Mount Adaware Rescue USB. In my case as J: 4. Mount the WinPE boot image: 5. Install the new Intel drivers: 6.Unmount and save the Windows PE image: Now when I boot from the Rescue USB I am able to reinitialize the network adapter (under Advanced options) and update definitions. For some reason, sometimes I need to click on "Initialize adapter" a second time before it works.
  9. 1 point
    Hi Rose, Did you use the email address mentioned in the topic https://forum.adaware.com/index.php?/topic/35079-problem-with-activation-of-paid-versions-of-adaware-antivirus-12/ ? Please see https://adaware.zendesk.com/hc/en-us/articles/360023918232-My-serial-number-registration-key-activation-code-is-lost-how-do-I-retrieve-it- where My adaware is found here: https://www.adaware.com/myadaware/loginpage