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Everything posted by Roth

  1. Hi CeciliaB All my OE folders are .dbx and each .dbx contains many emails. I don't think Ad-Aware will scan a .dbx in detail but if so, and it extracted an infected email, I would have thought the whole .dbx folder would be corrupted and unreadable. I have .pst files in the same general location so the easiest thing to do is have Ad-Aware ignore the main directory containing these files. All my emails are checked by my anti-virus so are unlikely to be a source of infection anyway. Now I am aware of the problem, the solution is simple - many thanks for your help but please ask the manual writers to make this problem clear.
  2. Hi CeciliaB Thank you, I have included my M$ Outlook Express directory in the Ignore list, so should be safer now. After a recent Zero day infection I found Ad-Aware v9.6 really did mop up the residual problems and am now hoping v11 will live up to expectations - once I'm used to it and work out how to activate and update it! Thank you for your advice and help
  3. Hi CeciliaB Thanks for the reference but why would we be carrying out an Ad-Aware command line scan of any type, let alone the boot sector, when the GUI floating panel is quite adequate for selecting a full system scan within the OS? I am new to Ad-Aware 11, not even activated and only just registered for this forum. I was actually looking for something else but saw this thread and was concerned as it does effect me - unless you are discussing a DOS environment selective scan, in which case it won't effect me? Perhaps I've completely misunderstood? I appreciate your position - and your help - I imagine Ad-Aware 11 is relatively new to you too?
  4. I strongly support the recommendation that the GUI is enlarged preferably like M$ GUIs which are flexibly controllable. I use several laptops and the Ad-Aware GUI is far too small for me. Also, clicking on an Ad-Aware discerned threat, in the GUI, has no effect. I want a click to produce a full description of the "threat", its path, definition etc. suitable for the clipboard where I can manipulate it to suit me - not you (sorry, don't mean to be rude to your business model). I run several machines and want more flexibility. My business model based on roaming freely across the net is to remain safe! Thank you for the clear incompatibility warning on setting-up. I'm aware from past experience that my main anti-virus (ESET) blocked Ad-Aware 10 and you have, obviously, pretty much resolved that. It would be helpful if you setup identified the problem for sure though, as maybe I have the dregs of something I'm unaware of on my machine. Also, I run various defences as I've suffered drive-by-shootings from hackers in the past and will never give up Malwarebytes, nor PeerBlocker and other precautionary measures. Please flex a bit more to meet users need to cover contingences with everything they can. For info: The Zero Day virus got into my laptop last November, came in with a Google Update (not Google's fault, the update was legit, the baggage it brought wasn't) and caused me real problems but it would have been far worse without my in-depth protection and Ad-Aware didn't even see it - until afterwards. Sorry for the length of this comment - I do highly value Ad-Aware but still prefer the 9.6 version.
  5. Hi CeciliaB I have version 11.1.5354.0 and have looked at the manual - had to, to work out what Ad-Aware was doing! Regret I cannot see anything in there that says Ad-Aware deletes a file when it's impossible to disinfect it, other than a strangely worded instruction/comment on Manual page 54 that says - If you have performed a Quick Scan, the Scan Complete screen always displays even if any threats were found. If any threat is found during the Quick Scan, it is automatically deleted. - But no threats have been shown on my screen as automatically deleted - always been offered the usual clean actions for detected risks (Quarantine, Ignore, Delete, or Disinfect) All I am aware of is that page 54 of the manual also says, and much more clearly - The action applied to each threat by default is Quarantine - also, same page although again oddly phrased - The action applied to all threat by default is Recommended that implies Quarantine - Now, you seem to be saying this is not true? If Ad-Aware is actually deleting alleged threats without telling, then I shall revert back to v9.6 again as I can at least trust that version not to arbitrarily delete files! Can you confirm Ad-Aware is not deleting files it perceives as threats please. . . Thanks.