sbernhol

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About sbernhol

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  1. We can do it tomorrow morning before work, I'll go in later. Maybe 07:00 Central time?
  2. I've had that happen at work before, I have no problem with that, except I'm at work for the day. I should be after after 17:00 central time today.
  3. I had high hopes, but I still get the uninstallation error, just like before.
  4. I was able to download and install the Registry Tuner. I opened the software and it seemed to want to work, but I did not go through with that program. Windows installer version: Version 4.5.6001.22159
  5. Zipped and attached. msinfo32.zip
  6. No, I did a complressed msinfo32, but it said I couldn't load that file. I compressed it to my desktop.
  7. OK, did the root/SecurityCenter thing and it found nothing. I did delete the IoBit Malware before hand if that matters.
  8. I found nothing in my temp folder. The msinfo32.nfo was not able to be uploaded, I received an error that said I wasn't able to upload that type of file. Ad-Aware 11.zip
  9. Thank Pierre, the log file should be attached. Fixlog.txt
  10. The exact error says" Uninstallation error Ad-Aware has encountered an error duirng the uninstallation process. We are sorry for the inconvience. Please close the unistallation window and try again later.
  11. I download the AD-Aware, then install it, and when I click on "Continue" for the Ad-Aware to begin, it says there was and error and I should try again later. steve
  12. Attached are the request files. Addition.txt FRST.txt
  13. DDS (Ver_2012-11-20.01) - NTFS_x86 Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 10.51.2 Run by Owner at 8:51:29 on 2014-03-29 Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3006.2182 [GMT -5:00] . AV: Lavasoft Ad-Watch Live! Anti-Virus *Enabled/Updated* {A1C4F2E0-7FDE-4917-AFAE-013EFC3EDE33} . ============== Running Processes ================ . C:\WINDOWS\system32\spoolsv.exe C:\Program Files\IObit\IObit Malware Fighter\IMFsrv.exe C:\Program Files\SUPERAntiSpyware\SASCORE.EXE C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe C:\Program Files\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe C:\Program Files\Java\jre7\bin\jqs.exe C:\Program Files\Motorola\MotoConnectService\MotoConnectService.exe C:\WINDOWS\system32\nvsvc32.exe C:\WINDOWS\system32\SearchIndexer.exe C:\Program Files\NETGEAR\WNA3100\WifiSvc.exe C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe C:\WINDOWS\System32\alg.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Motorola\MotoConnectService\MotoConnect.exe C:\Program Files\IObit\Advanced SystemCare 7\Asc.exe C:\Program Files\IObit\Advanced SystemCare 7\ASCService.exe C:\Program Files\IObit\Advanced SystemCare 7\ASCTray.exe C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe C:\Program Files\Mozilla Firefox 4.0 Beta 12\firefox.exe C:\Program Files\Mozilla Firefox 4.0 Beta 12\plugin-container.exe C:\WINDOWS\system32\SearchProtocolHost.exe C:\WINDOWS\system32\SearchFilterHost.exe C:\WINDOWS\system32\wbem\wmiprvse.exe C:\WINDOWS\System32\svchost.exe -k netsvcs C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup C:\WINDOWS\system32\svchost.exe -k LocalService C:\WINDOWS\system32\svchost.exe -k imgsvc . ============== Pseudo HJT Report =============== . mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html uProxyOverride = <-loopback> uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com uURLSearchHooks: <No Name>: - LocalServer32 - <no file> uURLSearchHooks: YTNavAssistPlugin Class: {81017EA9-9AA8-4A6A-9734-7AF40E7D593F} - c:\program files\yahoo!\companion\installs\cpn16\yt.dll mWinlogon: Userinit = c:\windows\system32\userinit.exe BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll BHO: Ads Removal: {9D974C8C-6D92-44FB-BEAF-B45A1C0CF17F} - LocalServer32 - <no file> BHO: {9E6D0D23-3D72-4A94-AE1F-2D167624E3D9} - <orphaned> BHO: Advanced SystemCare Browser Protection: {BA0C978D-D909-49B6-AFE2-8BDE245DC7E6} - c:\program files\iobit\surfing protection\browerprotect\ASCPlugin_Protection.dll BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll BHO: SingleInstance Class: {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - c:\program files\yahoo!\companion\installs\cpn7\YTSingleInstance.dll uRun: [Advanced SystemCare 7] "c:\program files\iobit\advanced systemcare 7\ASCTray.exe" /Auto uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe uRun: [Messenger (Yahoo!)] "c:\program files\yahoo!\messenger\YahooMessenger.exe" -quiet mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe" mRun: [sunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe" mRun: [iObit Malware Fighter] "c:\program files\iobit\iobit malware fighter\IMF.exe" /autostart StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\netgear wna3100 genie.lnk - c:\program files\netgear\wna3100\WNA3100.exe uPolicies-Explorer: NoDriveTypeAutoRun = dword:221 mPolicies-Windows\System: Allow-LogonScript-NetbiosDisabled = dword:1 mPolicies-Explorer: NoDriveTypeAutoRun = dword:145 IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000 IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_E11712C84EA7E12B.dll/cmsidewiki.html IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} . INFO: HKCU has more than 50 listed domains. If you wish to scan all of them, select the 'Force scan all domains' option. . . INFO: HKLM has more than 50 listed domains. If you wish to scan all of them, select the 'Force scan all domains' option. . TCP: NameServer = 97.64.168.12 97.64.183.165 TCP: Interfaces\{0FEAD6EA-FC8D-4E06-8321-8B13B74838B8} : DHCPNameServer = 97.64.168.12 97.64.183.165 Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll Notify: NavLogon - <no file> SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll SEH: SABShellExecuteHook Class - {5AE067D3-9AFB-48E0-853A-EBB7F4A000DA} - c:\program files\superantispyware\SASSEH.DLL mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\33.0.1750.154\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome mASetup: {A509B1FF-37FF-4bFF-8CFF-4F3A747040FF} - c:\windows\system32\rundll32.exe c:\windows\system32\advpack.dll,launchinfsectionex c:\program files\internet explorer\clrtour.inf,DefaultInstall.ResetTour,,12 Hosts: 127.0.0.1 www.spywareinfoforum.com . ================= FIREFOX =================== . FF - ProfilePath - c:\documents and settings\owner\application data\mozilla\firefox\profiles\hwtaugnu.default\ FF - prefs.js: browser.search.selectedEngine - Yahoo! FF - plugin: c:\program files\adobe\reader 11.0\reader\air\nppdf32.dll FF - plugin: c:\program files\google\update\1.3.23.9\npGoogleUpdate3.dll FF - plugin: c:\program files\java\jre7\bin\dtplugin\npdeployJava1.dll FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll FF - plugin: c:\program files\microsoft silverlight\5.1.30214.0\npctrlui.dll FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_12_0_0_77.dll FF - ExtSQL: 2014-03-03 14:25; [email protected]; c:\documents and settings\owner\application data\mozilla\firefox\profiles\hwtaugnu.default\extensions\[email protected] FF - ExtSQL: 2014-03-29 02:23; [email protected]; c:\documents and settings\owner\application data\mozilla\firefox\profiles\hwtaugnu.default\extensions\[email protected] . ============= SERVICES / DRIVERS =============== . R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-5-9 64288] R0 SmartDefragDriver;SmartDefragDriver;c:\windows\system32\drivers\SmartDefragDriver.sys [2014-1-20 15808] R1 KmReg;System kernel configuration;c:\windows\system32\countryb.sys [2008-6-12 38784] R1 NtLclIpc;Remote Procedure Call RT4s;c:\windows\system32\watchdogf.sys [2008-6-12 122112] R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2011-7-22 12880] R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2011-7-12 67664] R1 SBRE;SBRE;c:\windows\system32\drivers\SBREDrv.sys [2009-11-28 101720] R2 !SASCORE;SAS Core Service;c:\program files\superantispyware\SASCore.exe [2013-10-10 120088] R2 AdvancedSystemCareService7;Advanced SystemCare Service 7;c:\program files\iobit\advanced systemcare 7\ASCService.exe [2013-11-9 881952] R2 IMFservice;IMF Service;c:\program files\iobit\iobit malware fighter\IMFsrv.exe [2014-3-25 342336] R2 IntuitUpdateServiceV4;Intuit Update Service v4;c:\program files\common files\intuit\update service v4\IntuitUpdateService.exe [2013-6-28 14624] R2 MotoConnect Service;MotoConnect Service;c:\program files\motorola\motoconnectservice\MotoConnectService.exe [2010-9-19 91456] R2 WSWNA3100;WSWNA3100;c:\program files\netgear\wna3100\WifiSvc.exe [2012-9-15 303360] R3 RegFilter;RegFilter;c:\program files\iobit\iobit malware fighter\drivers\wxp_x86\RegFilter.sys [2014-3-25 31776] R3 UrlFilter;UrlFilter;c:\program files\iobit\iobit malware fighter\drivers\wxp_x86\UrlFilter.sys [2014-3-25 17360] S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384] S2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-9-24 1737728] S2 LiveUpdateSvc;LiveUpdate;c:\program files\iobit\liveupdate\LiveUpdate.exe [2013-11-9 2151200] S2 WiseBootAssistant;Wise Boot Assistant;c:\program files\wise\wise care 365\BootTime.exe [2012-11-10 580232] S3 BCMH43XX;Broadcom 802.11 USB Network Adapter Driver;c:\windows\system32\drivers\bcmwlhigh5.sys [2012-9-15 1034240] S3 BTCFilterService;USB Networking Driver Filter Service;c:\windows\system32\drivers\motfilt.sys --> c:\windows\system32\drivers\motfilt.sys [?] S3 motccgp;Motorola USB Composite Device Driver;c:\windows\system32\drivers\motccgp.sys --> c:\windows\system32\drivers\motccgp.sys [?] S3 motccgpfl;MotCcgpFlService;c:\windows\system32\drivers\motccgpfl.sys --> c:\windows\system32\drivers\motccgpfl.sys [?] S3 Motousbnet;Motorola USB Networking Driver Service;c:\windows\system32\drivers\motousbnet.sys --> c:\windows\system32\drivers\Motousbnet.sys [?] S3 motusbdevice;Motorola USB Dev Driver;c:\windows\system32\drivers\motusbdevice.sys --> c:\windows\system32\drivers\motusbdevice.sys [?] S3 NPF;Netgroup Packet Filter;c:\windows\system32\drivers\npf.sys [2012-9-15 50704] S3 WinRM;Windows Remote Management (WS-Management);c:\windows\system32\svchost.exe -k WINRM [2004-8-12 14336] S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2013-7-20 754856] S4 FileMonitor;FileMonitor;c:\program files\iobit\iobit malware fighter\drivers\wxp_x86\FileMonitor.sys [2014-3-25 247968] SUnknown SecureUpdateSvc;SecureUpdateSvc; [x] . =============== Created Last 30 ================ . 2014-03-29 12:28:43 -------- d-----w- c:\documents and settings\owner\application data\Nico Mak Computing 2014-03-27 12:07:58 -------- d-----w- c:\documents and settings\owner\application data\Dropbox 2014-03-26 12:14:36 -------- d-----w- c:\documents and settings\all users\application data\AVAST Software 2014-03-23 22:27:19 13312 -c----w- c:\windows\system32\dllcache\xp_eos.exe 2014-03-23 22:27:19 13312 ------w- c:\windows\system32\xp_eos.exe 2014-03-12 23:35:30 -------- d-----w- c:\documents and settings\owner\application data\ParetoLogic 2014-03-12 23:35:30 -------- d-----w- c:\documents and settings\owner\application data\DriverCure 2014-03-12 23:35:13 -------- d-----w- c:\documents and settings\all users\application data\ParetoLogic 2014-03-09 18:29:50 -------- d-----w- c:\documents and settings\owner\application data\Wise Uninstaller 2014-03-09 18:19:10 -------- d-----w- C:\SUPERDelete 2014-03-09 18:04:12 -------- d-----w- c:\documents and settings\owner\application data\SUPERAntiSpyware.com 2014-03-09 18:04:01 -------- d-----w- c:\program files\SUPERAntiSpyware 2014-03-09 18:04:00 -------- d-----w- c:\documents and settings\all users\application data\SUPERAntiSpyware.com 2014-03-09 17:43:11 -------- d-----w- c:\program files\AA Antimalware 2014-03-09 14:47:43 -------- d-----w- c:\documents and settings\all users\application data\Cloudmark 2014-03-08 17:32:02 -------- d-----w- C:\AdwCleaner 2014-03-08 17:28:52 -------- d-----w- c:\windows\system32\msmq 2014-03-08 15:48:01 94632 ----a-w- c:\windows\system32\WindowsAccessBridge.dll 2014-03-03 02:54:18 -------- d-----w- c:\program files\SuperFastPC 2014-03-03 01:53:41 -------- d-----w- c:\program files\common files\Lavasoft 2014-03-02 01:58:31 295728 ----a-w- c:\documents and settings\owner\local settings\application data\nsj231.tmp 2014-03-02 01:58:04 295728 ----a-w- c:\documents and settings\owner\local settings\application data\nsy22E.tmp 2014-03-02 01:55:23 -------- d-----w- c:\documents and settings\owner\local settings\application data\Tuguu_SL . ==================== Find3M ==================== . 2014-03-12 00:35:05 71048 -c--a-w- c:\windows\system32\FlashPlayerCPLApp.cpl 2014-03-12 00:35:05 692616 -c--a-w- c:\windows\system32\FlashPlayerApp.exe 2014-03-10 23:17:26 109856 ----a-w- c:\windows\system32\IObitSmartDefragExtension.dll 2014-02-24 11:46:36 920064 ----a-w- c:\windows\system32\wininet.dll 2014-02-24 11:45:58 43520 ----a-w- c:\windows\system32\licmgr10.dll 2014-02-24 11:45:57 1469440 ------w- c:\windows\system32\inetcpl.cpl 2014-02-24 11:45:42 18944 ----a-w- c:\windows\system32\corpol.dll 2014-02-24 10:54:21 385024 ----a-w- c:\windows\system32\html.iec 2014-02-07 02:01:37 1879040 ----a-w- c:\windows\system32\win32k.sys 2014-02-05 08:55:04 562688 ----a-w- c:\windows\system32\qedit.dll 2014-01-04 03:13:05 420864 ----a-w- c:\windows\system32\vbscript.dll 2005-02-16 16:06:16 218112 -c--a-w- c:\program files\HijackThis.exe 2000-09-15 04:06:46 1713664 -c--a-w- c:\program files\1clkunzp.exe . ============= FINISH: 8:52:06.21 =============== . UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2012-11-20.01) . Microsoft Windows XP Professional Boot Device: \Device\HarddiskVolume2 Install Date: 7/10/2007 8:34:57 PM System Uptime: 3/29/2014 6:48:24 AM (2 hours ago) . Motherboard: Dell Inc | | 0HY175 Processor: AMD Athlon 64 X2 Dual Core Processor 3600+ | Socket M2 | 1904/1000mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 139 GiB total, 98.745 GiB free. D: is FIXED (NTFS) - 10 GiB total, 4.636 GiB free. E: is CDROM () . ==== Disabled Device Manager Items ============= . ==== System Restore Points =================== . RP918: 12/30/2013 9:02:40 PM - System Checkpoint RP919: 1/1/2014 12:17:12 PM - System Checkpoint RP920: 1/2/2014 10:08:19 PM - System Checkpoint RP921: 1/4/2014 10:18:55 AM - System Checkpoint RP922: 1/5/2014 10:51:46 AM - System Checkpoint RP923: 1/6/2014 5:30:30 PM - System Checkpoint RP924: 1/7/2014 5:37:04 PM - System Checkpoint RP925: 1/8/2014 5:43:57 PM - System Checkpoint RP926: 1/9/2014 6:04:57 PM - System Checkpoint RP927: 1/10/2014 2:00:44 PM - Installed TurboTax 2013 wrapper RP928: 1/11/2014 11:47:46 AM - Installed TurboTax 2013 wiaiper RP929: 1/12/2014 12:42:30 PM - System Checkpoint RP930: 1/13/2014 6:45:38 PM - System Checkpoint RP931: 1/14/2014 9:28:28 PM - Software Distribution Service 3.0 RP932: 1/15/2014 5:31:16 PM - Software Distribution Service 3.0 RP933: 1/17/2014 6:54:37 PM - System Checkpoint RP934: 1/18/2014 7:01:44 PM - System Checkpoint RP935: 1/19/2014 7:35:25 PM - System Checkpoint RP936: 1/20/2014 8:18:34 PM - System Checkpoint RP937: 1/28/2014 8:06:52 PM - System Checkpoint RP938: 1/30/2014 7:47:03 AM - System Checkpoint RP939: 1/31/2014 7:11:18 PM - System Checkpoint RP940: 2/1/2014 7:32:54 PM - System Checkpoint RP941: 2/2/2014 10:33:16 PM - System Checkpoint RP942: 2/7/2014 7:59:59 PM - System Checkpoint RP943: 2/8/2014 8:34:04 PM - System Checkpoint RP944: 2/9/2014 9:15:51 PM - System Checkpoint RP945: 2/11/2014 6:21:08 PM - System Checkpoint RP946: 2/12/2014 6:32:07 AM - Software Distribution Service 3.0 RP947: 2/13/2014 7:03:23 AM - System Checkpoint RP948: 2/15/2014 10:35:48 AM - System Checkpoint RP949: 2/16/2014 11:52:05 AM - System Checkpoint RP950: 2/17/2014 7:30:10 PM - System Checkpoint RP951: 2/18/2014 7:55:20 PM - System Checkpoint RP952: 2/20/2014 3:14:36 PM - System Checkpoint RP953: 2/22/2014 11:57:44 AM - System Checkpoint RP954: 2/23/2014 12:58:51 PM - System Checkpoint RP955: 2/24/2014 6:15:55 PM - System Checkpoint RP956: 2/25/2014 7:08:09 PM - System Checkpoint RP957: 2/26/2014 8:02:23 PM - System Checkpoint RP958: 3/1/2014 4:49:29 PM - System Checkpoint RP959: 3/1/2014 8:01:07 PM - Removed LG Android Drivers. RP960: 3/1/2014 8:01:25 PM - Removed LG USB Modem driver RP961: 3/1/2014 8:03:20 PM - Configured SAMSUNG Mobile USB DRIVER(4.40.7.0) v1.6 RP962: 3/2/2014 7:54:10 PM - AA11 RP963: 3/2/2014 8:03:23 PM - AA11 RP964: 3/2/2014 8:04:13 PM - AA11 RP965: 3/2/2014 8:04:51 PM - AA11 RP966: 3/2/2014 8:47:56 PM - AA11 RP967: 3/2/2014 8:53:40 PM - AA11 RP968: 3/3/2014 8:29:13 PM - Software Distribution Service 3.0 RP969: 3/5/2014 5:59:10 PM - System Checkpoint RP970: 3/7/2014 10:41:48 PM - System Checkpoint RP971: 3/8/2014 9:47:32 AM - Installed Java 7 Update 51 RP972: 3/9/2014 9:42:35 AM - AA11 RP973: 3/9/2014 9:47:42 AM - Installed Cloudmark DesktopOne. RP974: 3/9/2014 9:50:19 AM - Removed Cloudmark DesktopOne. RP975: 3/9/2014 1:27:13 PM - AA11 RP976: 3/9/2014 1:34:08 PM - ARO 2013 - Before Installation RP977: 3/9/2014 1:36:04 PM - ARO 2013 - FIRST RUN RP978: 3/9/2014 1:42:01 PM - ARO 2013 Sun, Mar 09, 14 13:41 RP979: 3/9/2014 3:45:58 PM - AA11 RP980: 3/10/2014 5:40:25 PM - System Checkpoint RP981: 3/11/2014 7:46:34 PM - System Checkpoint RP982: 3/11/2014 10:31:35 PM - Software Distribution Service 3.0 RP983: 3/12/2014 6:18:57 PM - Removed Kaspersky Anti-Virus. RP984: 3/12/2014 6:39:11 PM - AA11 RP985: 3/13/2014 6:58:58 PM - System Checkpoint RP986: 3/23/2014 6:47:04 PM - System Checkpoint RP987: 3/23/2014 7:00:16 PM - Software Distribution Service 3.0 RP988: 3/25/2014 7:30:20 PM - System Checkpoint RP989: 3/26/2014 7:15:12 AM - avast! antivirus system restore point RP990: 3/27/2014 7:07:10 AM - AA11 RP991: 3/27/2014 9:19:41 PM - avast! antivirus system restore point RP992: 3/28/2014 9:24:37 PM - System Checkpoint RP993: 3/29/2014 7:26:30 AM - AA11 RP994: 3/29/2014 8:24:29 AM - AA11 RP995: 3/29/2014 8:26:24 AM - AA11 . ==== Installed Programs ====================== . Adobe Flash Player 12 ActiveX Adobe Flash Player 12 Plugin Advanced SystemCare 7 Driver Booster Google Chrome Google Update Helper IObit Malware Fighter Java Auto Updater Microsoft Office Ultimate 2007 Microsoft Silverlight Security Update for Windows Internet Explorer 8 (KB2925418) Security Update for Windows XP (KB2491683) Security Update for Windows XP (KB2929961) Security Update for Windows XP (KB2930275) Smart Defrag 3 SUPERAntiSpyware Surfing Protection Update for Windows XP (KB2934207) Wise Care 365 2.95 Wise Program Uninstaller 1.59 Wise Registry Cleaner 8.03 . ==== Event Viewer Messages From Past Week ======== . 3/29/2014 7:24:02 AM, error: Service Control Manager [7034] - The LiveUpdate service terminated unexpectedly. It has done this 3 time(s). 3/29/2014 7:22:22 AM, error: Service Control Manager [7034] - The Advanced SystemCare Service 7 service terminated unexpectedly. It has done this 1 time(s). 3/29/2014 7:19:26 AM, error: Service Control Manager [7034] - The LiveUpdate service terminated unexpectedly. It has done this 2 time(s). 3/27/2014 6:43:58 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Windows Search service to connect. 3/27/2014 6:43:58 AM, error: Service Control Manager [7000] - The Windows Search service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 3/27/2014 6:43:57 AM, error: DCOM [10005] - DCOM got error "%1053" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39} 3/26/2014 7:55:00 AM, error: Schedule [7901] - The At2.job command failed to start due to the following error: %%2147942403 3/26/2014 7:24:47 AM, error: nvgts [9] - The device, \Device\Scsi\nvgts1, did not respond within the timeout period. 3/26/2014 7:24:47 AM, error: nvgts [5] - A parity error was detected on \Device\Scsi\nvgts1. 3/25/2014 6:49:32 PM, error: Service Control Manager [7034] - The LiveUpdate service terminated unexpectedly. It has done this 1 time(s). 3/25/2014 6:48:24 PM, error: Service Control Manager [7000] - The Search Protect by Conduit Service service failed to start due to the following error: The system cannot find the path specified. 3/25/2014 6:48:21 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Lavasoft Ad-Aware Service service to connect. 3/25/2014 6:48:21 PM, error: Service Control Manager [7000] - The SecureUpdate service failed to start due to the following error: The system cannot find the file specified. 3/25/2014 6:48:21 PM, error: Service Control Manager [7000] - The Lavasoft Ad-Aware Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 3/25/2014 6:06:48 AM, error: Service Control Manager [7000] - The IMF Service service failed to start due to the following error: The system cannot find the file specified. 3/24/2014 6:33:03 PM, error: Service Control Manager [7024] - The Windows Search service terminated with service-specific error 2147749155 (0x80040D23). 3/24/2014 6:32:47 PM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000243' while processing the file 'lmrgcachem.sam' on the volume 'HarddiskVolume3'. It has stopped monitoring the volume. . ==== End Of File ===========================
  14. I had a paid version of Ad-Aware a few years back and then I unstalled it. I tried downloading the free version and I would always get am installation error, so I paid for the PRO version. I still get the install error after downloading. Any help?