BillyDick

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About BillyDick

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  1. Thanks for the reply. Another question - When Ad-Aware retrieves the Definitions file updates, is the entire file downloaded or just the new definitions?
  2. If you have the time, please answer the question in my post above. Thanks.
  3. Latest Ad-Aware anomoly: Recently received "Service Unavailable" on Ad-Aware and decided to re-install. I did not want to be on the Internet without an antivirus, so I deleted the quarantined install file from Ad-Aware, downloaded a fresh copy of the install file from the Ad-Aware site, uninstalled Ad-Aware and removed all traces from hard drive and registry. Re-installed Ad-Aware (which took 3 1/2 hours) and somehow this install seemed different from the first install. Ad-Aware had no problem with the definitions file(I had to manually download and install the definitions file the first time) and did an automatic quick scan to finish the install. When install completed, was asked to register and that went OK. So far, no problems with "Service Unavailable". I'll keep my fingers crossed.
  4. Will do. Another question about the color of the Ad-Aware icon in the system tray. I'm assuming if the color is Black then something is wrong. If it's a red/orange then everything is OK. Do I have that right?
  5. New error. AVG. Cleaned out AVG from hard drive and Registry before installing Ad-Aware.Also had an issue with Ad-Aware identifying that the downloaded install .exe had a virus and was quarantined. (See my posts in False Positives). I did not want to be on the Internet without an antivirus, so I deleted the quarantined install file from Ad-Aware, downloaded a fresh copy of the install file from the Ad-Aware site, uninstalled Ad-Aware and removed all traces from hard drive and registry. Re-installed Ad-Aware (which took 3 1/2 hours) and somehow this install seemed different from the first install. Ad-Aware had no problem with the definitions file(I had to manually download and install the definitions file the first time) and did an automatic quick scan to finish the install. When install completed, was asked to register and that went OK. So far, no problems with "Service Unavailable". I'll keep my fingers crossed.
  6. I just now clicked on the Ad-Aware icon in the system tray and when it comes up, there is a large black bar with rotating blue dots and "Service Unavailable"? What does this mean? Is Ad-Aware active? Should I even be on the Internet? I attached a screen print.
  7. Hi Andy; I'm confused that AD-Aware did not detect the virus after the installation and the first scan. How is it possible that the installer adawaresetup.exe, suddenly picked up a virus a week after it was downloaded? I'm a little more at ease about my decision to install Ad-Aware though. Ad-Aware detected and quarantined the offending file immediatley after I un-zipped it. I like to have a copy of the files that I install in my download folder, so I'm going to download adawaresetup.exe from your site again, and we'll see what happens.
  8. As I said in my previous post dated yesterday, 10:30 PM, I clicked on Download from your site and it redirected me to "http://download.cnet...j=dl&tag=button"
  9. Hey Andy; Have you determined what kind of virus infected the file I included as an attachment?
  10. My post was moved to this thread. There is an arrow on my original post in Ad-Aware Support/Ad Aware 11. Hovering over that arrow says "This topic has been moved". Moved where? I clicked on my post and noticed it now resides in "Lavasoft Support Forums/False Positives/Report a False Positive". Would have been nice if someone had notified me.
  11. Why does this thread now have 0 views? It used to have several views and your reply?
  12. LS Andy: I clicked on Download from your site and it redirected me to "http://download.cnet.com/Ad-Aware-Free-Antivirus-+/3000-8022_4-10045910.html?part=dl-&subj=dl&tag=button" I have attached the file I used to install Ad-Aware as a zip file (adawaresetup.zip). Once I downloaded the file. I renamed it to "Adaware 11.1.5354 adawaresetup.exe". AdAware 11.1.5354 adawaresetup.zip
  13. When I decided to replace my AVG antivirus with Ad-Aware, I uninstalled AVG, downloaded the Ad-Aware version 11.1.5354 install, adawaresetup.exe, to my download folder and installed Ad-Aware. That was about a week ago. Ad-Aware is now informing me that it has quarantined adawaresetup.exe because it is potentially harmful. I don't like that it doesn't tell me what is potentially harmful about adawaresetup.exe, but at least it allows me to Restore the quaratined file. How do I discover what Ad-Aware found in adawaresetup.exe? Should I Restore the adawaresetup.exe?