• Content Count

  • Joined

  • Last visited

Community Reputation

0 Neutral

About Tech_Support

  • Rank
  1. Dear Team, Our New product is currently detected as "Infected file". The file does no harm to the end user machine. It is not a infected file. We believe this detection is a false positive . I am sharing the Detected file as well as the scan log for your reference. Can you please fix this issue. Let me know if you need any other details. Lavasoft Ad-Aware Total Security_Log
  2. Thanks for your response Andy. I will wait for your response. Let me know if you need any other details from us.
  3. Dear Team, When we install our Ad blocking Software, then your product detects three sub-files WFPInstaller.exe ADS_Service.exe ADS_Installer.exe called during the execution as Infected process. We can assure you that the file is compliant with market standards and it does not perform any suspicious operations. The file has been tested extensively and it does not harm a end user at any point of time. I am sharing the standalone version of the file for your reference. The marked file can be downloaded from : Can you please fix this false detection as it is hurting us a lot. Please do let us know if you need any other details.