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About rdana

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  1. OK, thanks. I thought there might be a quick fix available here, but I'll go the Lavasoft support route. Thanks for your efforts.
  2. Ah, sorry. I did, but I failed to notice that it was blocked as being too big. To make it small enough to upload, I've deleted the malware URLs file. Thanks. Ad-Aware 11.zip
  3. Hi, After a recent update to Windows 10 I'm unable to turn on Network Protection in Ad Aware 11 Pro. The button is greyed out. I've read through the various posts on this topic and here's what I've tried: 1. Did a "repair" via the control panel 2. Did a complete un-install and re-install (now at version 11.10.767.8917) 3. Followed the instructions here: http://www.lavasoftsupport.com/index.php?/topic/34208-cannot-enable-features-of-ad-aware-in-windows-8x/ Nothing helped. My log files are attached. Would appreciate any help. Thank you. MSI3a119.zip SysInfo.zip