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    • LS.Andy

      Support for other products than adaware, ad block, web protection and Web Companion   05/05/2017

      Support for the following products is handled by the Lavasoft support team: Lavasoft Tuneup Kit Lavasoft PC Optimizer Lavasoft Driver Updater Lavasoft Registry Tuner Lavasoft Privacy Toolbox Lavasoft File Shredder Lavasoft Digital Lock

      For help with these products, contact the support team here: http://www.lavasoft.com/support/supportcenter/


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About PEllis

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  1. JS:Trojan.JS.Agent.SAP

    Thanks for the help. I'll check out the 2 Factor Authentication site.
  2. JS:Trojan.JS.Agent.SAP

    Should I be worried about my passwords? I have logged in to accounts since the detection. However, Adaware only detected that one file, so I should be safe?
  3. JS:Trojan.JS.Agent.SAP

    Thanks. Here is the file. Eight engines on Virus Total detect it, which is concerning. as[1].htm
  4. JS:Trojan.JS.Agent.SAP

    I can't find the file in AppData. I've gone to the exact place where Adaware detects the threat, but I can't find the INetCache folder.
  5. Adaware detects this, however, I've scanned with HitmanPro and Zemana AntiMalware, and both came back clean. adaware_Report_Full_Manual_08-01-2018 32618 PM.xml
  6. Automatic updates on Windows startup

    Maybe the developers can make the update process lighter on system resources or something? This means that the user will be browsing the web with an outdated product, unless they manually update, which defeats the purpose of having automatic updates. Personally, I don't want to manually update everytime I turn on my computer, especially considering I'm using the Pro version; I expect it to do it for me.
  7. I think it would be a lot more convenient if Adaware automatically updated once Windows has started up, then refer to the hourly updates (or whatever way you have Adaware configured to receive them). Can you add this in a future release?
  8. Adaware cannot update

    I can't update either.
  9. Adaware web link not working

    I had this issue as well. Mine occurred when I clicked on the reset password link via email.