R.E: ThreatType="Virus" ThreatName="DeepScan:Generic.PWStealer.9ED5576A
The aforementioned 'virus' has been found on my computer in the last couple of days.
I normally run Adaware quick virus scans on my computer at least 2-3 times a week and usually, there is no problem, a desktop for university work, always comes out clean without no viruses.
In the last 5 days though:
I ran a quick scan (scan 1) in which two viruses of similar names, including the aforementioned one in the subject heading, were detected but only one was able to be deleted. The 2nd the virus named ThreatName="DeepScan:Generic.PWStealer.9ED5576A" would not delete annoyingly though.
I tried a quick scan again, (scan 2) and still the same issue it would not delete.
I tried a quick scan a third time (scan 3), this time updating to the latest Adaware and updating definitions which it normally does automatically and this time it did delete; result!
Just to check it had deleted, I ran a quick scan again the next day (Scan4) and now not only did the ThreatName="DeepScan:Generic.PWStealer.9ED5576A" return, but the first virus which did delete the first time in scan 1, now is back too and now both will not delete.
Annoyingly these virus are mostly not deleting or returning straight after being deleted. I attach all 4 scan reports if that helps anyone.
Hopefully, someone can advise me as to what I should do or direct me to someone in the Adaware tech support team/email who may be able to help.
If I have posted this in the wrong part of the forum then my apologies, I will grateful for any advice as to where I should post it.
Thanks in Advance