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Julio last won the day on November 16 2018

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  1. Thanks for redirecting my question to this thread Cecilia. (For other viewers, I was looking for a fix for Windows 7 File Explorer that runs very slow after installing Adaware Pro) While an older computer, it is still fast with an SSD, 64-bit, 2.3 GHz Quad core AMD system with 6 GB RAM. The rest of my software runs fine and Explorer was very fast prior to running Adaware. As I just upgraded to Pro, I'll contact support as you suggest,
  2. Thanks for the reply Cecillia. I'll take your first suggestion and contact Adaware support. While I'm a newbie to this forum, I'm good at computers and software in general. I suspect the issue is with the Firewall feature. Before using the free version before with a top-rated, free firewall and was able to use Ookla. My troubles began when I upgraded to pro. According to your response to my Windows Explorer issue, I see that other windows 7 users with older systems are having trouble as well. I may have wasted my money, but I'll take the issue up with support.
  3. Running Windows 7 on a 2.3 GHz Quad Core AMD with 6 GB RAM. Using AV Pro v12. I use Ookla Speed Test from time to time and can no longer access a test server. When I disable AV it works. Why is this happening and how can this be fixed?
  4. Running Windows 7 on a 2.3 GHz Quad core AMD system with 6 GB RAM. Since installing AV Pro, Windows Explorer takes forever to display the contents of a folder (clocked a folder with 500 images at 3 minutes!). The green activity bar crawls along at a snail's pace. When I shut off AV response time goes back to normal. Please help. Thanks.