Lori Krenik

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  1. That seems to have worked! What I restarted computer AdAware did NOT pop up!!! Fixlog.txt
  2. I was not able to uninstall the AdAwareInstaller .... got an error message: "Error 1921. Service AdAware Service 11 could not be stopped. Verify that you have sufficient privileges to stop system services." I was able to uninstall the other two. When I restarted the computer, AdAware pop-up opened as well ...... Addition.txt Fixlog.txt FRST.txt
  3. Thank you! Files are attached. Addition.txt FRST.txt
  4. I've been working on this problem for over a year .... nothing works. I can't even load newer versions because I get an error message telling me they can't uninstall older version. My next step is taking it to a professional to find the issue. And for a "free" version I'm sure I'll have to pay.
  5. I am on Windows 7 and I have uninstalled Ad-Aware (not sure what version but it will no longer update to any newer version .... possibly 9) However, upon start-up and throughout the day if I have my web browser open i get a pop-up from Ad-aware asking me to update. It won't allow me to update to a newer version. You're now the annoying pop-up!!!!!