Lori Krenik

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  1. Lori Krenik

    Lori Krenik

    That seems to have worked! What I restarted computer AdAware did NOT pop up!!! Fixlog.txt
  2. Lori Krenik

    Lori Krenik

    I was not able to uninstall the AdAwareInstaller .... got an error message: "Error 1921. Service AdAware Service 11 could not be stopped. Verify that you have sufficient privileges to stop system services." I was able to uninstall the other two. When I restarted the computer, AdAware pop-up opened as well ...... Addition.txt Fixlog.txt FRST.txt
  3. Lori Krenik

    Lori Krenik

    Thank you! Files are attached. Addition.txt FRST.txt
  4. Lori Krenik

    Lori Krenik

    I've been working on this problem for over a year .... nothing works. I can't even load newer versions because I get an error message telling me they can't uninstall older version. My next step is taking it to a professional to find the issue. And for a "free" version I'm sure I'll have to pay.
  5. Lori Krenik

    Lori Krenik

    I am on Windows 7 and I have uninstalled Ad-Aware (not sure what version but it will no longer update to any newer version .... possibly 9) However, upon start-up and throughout the day if I have my web browser open i get a pop-up from Ad-aware asking me to update. It won't allow me to update to a newer version. You're now the annoying pop-up!!!!!