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About Ryochan

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  1. I'm afraid not. Tried to contact them through the app last Thursday night, but have heard nothing back.
  2. Will work on it after work. Thank you
  3. It's a paid version of the program. I can certainly give uninstalling/reinstalling a try. The link would be appreciated.
  4. I have recently installed a new printer, a Canon Pixma TS8220, and try as I might, I cannot get it to allow me to print from my computer. Contacted Canon's customer service, who did every check they could think of, and nothing. They suggested it may be the Adaware which is causing the issue, perhaps due to closed/opened ports that should not be. I attempted to find a way to check the ports, but was unable. However, to confirm whether Adaware was the issue, I shut it down for a few moments - and lo and behold, things printed! Turning it back on, they would not print ("Pinter Not Responding" error), and turning off again, they would. I need to figure out how to find the ports being blocked/not blocked in Adaware, and enable/disable the ones which will allow me to print, but I find no current documentation on how. And I can't turn my Adaware off every time I need to print something. Any help would be appreciated!