Jorge

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About Jorge

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  1. Wonderful! Everything seems clean. So far, no pop ups. I'll keep testing today. You're very smart. Thanks a lot! jorge
  2. Hi Cecilia, Sorry, it took a while but it came back again. Here I attach the screenshot in a word doc (failed to paste the image). I ran adwcleaner again. Here are today's the log files. I did not uninstall Frst yet Hope I don't bother you too much longer bye Screenshot virus.docx AdwCleaner[S03].txt AdwCleaner[S04].txt AdwCleaner_Debug.log
  3. Well Cecilia, For a while I don't have any banner coming up. May be the last clean worked well. I'll let you know if the problem persists. Thanks again. Jorge
  4. Hello, Here are my answers: 1) I have the banners even when I'm not using any browser. First i thought it was some chrome problem. I stopped using it and switched to Edge. It didn't matter. Sometimes I don't have any of those turned on, and the banner still comes up. 2) I don't know if they are synchronized. Probably so. I used Chrome in my cell and in my laptop. I don't use edge much. 3) Attached is the log file. I appreciate very much your efforts to solve my problem! jea Fixlog.txt
  5. Thanks so much to help me. I tried to follow the steps you mentioned and here I attached the files generated by Frst. Bests, jorge Addition.txt FRST.txt
  6. Hi Cecilia, I ran AdwCleaner three times. Each time told me that got rid of several threats. However, the banners still pop up. Probably, less frequently. Is there any soft you can suggest? Thank you. Jorge
  7. Thank you Cecilia. I've got advast and Windows Defender. I'll tell you that I was able to remove Adware using the removing tool from Adaware web site. Thank you for the suggestion. These banners are really annoying and I don't know how to get rid of them. I'll try your suggestion jea
  8. I installed Adaware Antivirus free, but it cannot start. A windows pops up saying "This application failed to start because it could not find or load QT platform plugin windows". I tried to reinstall the application but will not let me poping the same banner. I'm trying to get rid of banners that pop up from time to time that, in the bottom line mentions "Chrome ouo.io" I would appreciate if anybody can help. Thanks, Jorge