festustmoldebones

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About festustmoldebones

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  1. Continue to get 'no boot device found' , ' please install operating system'. Guess I messed it up good now! Unable to get safe mode just system info. Unable to locate hot keys info for HP Stream 11 AHOXX. Any help would be much appreciated! Thanks.
  2. Am in advanced options once again. In setup utility, system log; time blank, no data 20 rows? Again what is X doing in place of C at command prompt? Computer just continues to restart only to inform of 'critical process died' and Windows didn't load correctly.
  3. Yes no change. Critical process died message. C:\WINDOWS\System32\Logfiles\Srt\SrtTrail.txt message. Unable to system restore, no point. Am currently in cmd. prompt, instead of C:\windows\system32, has X in place of C? Will not go further until your post.
  4. Yes no change. Critical process died message. C:\WINDOWS\System32\Logfiles\Srt\SrtTrail.txt message. Unable to system restore, no point. Am currently in cmd. prompt, instead of C:\windows\system32, has X in place of C? Will not go further until your post.
  5. Got into system info. Tried to start, got critical process died!
  6. Have fshdrv in netbook, power on, HP lites, dotted circle appears, then both disappear, mute lite comes on stays on, pointer moves. Tried f8, f10 nothing.
  7. Will give it a shot. Not real computer savey. Will keep you posted. Thanks again!
  8. I was on my netbook and inadvertantly touched an ad and my computer froze info to call an 855 #. Did so and they took over my computer and discovered that it had a Trojan. Was told , for hundreds of $$$ they could fix it. Unable to pay, they said bye, and my HP Stream has been locked up ever since. Tried to download program you suggested. No luck, just frustration! Will try again. If successful, will this allow me to get back into my computer to get to safe mode so I can fix it? Sorry for misunderstanding and THANK YOU so much for your help!!!
  9. Hi, was on a different computer. My netbook is infected, just blue? screen w/pointer. Unable to get safe mode, nothing. On your site, was at explanation/malware download. Thanks for assistance. Will try the site suggested and download information and give it a shot!
  10. I sent a message to you on 'malware downloads' site? Was told my 1month old HP Stream got infected by a Trojan. Now nothing but blue screen and a movable pointer. HELP!!!