Hi, I renewed my yearly subscription for Total Security last month. It was done automatically. Today I have received a notification to upgrade so I run the program and now after to a reboot, it has reverted back to AntiVirus Free. No Product key is visible and it no longer recognised I ever had total security. I'm not going to go and pay again just to get the full package I should already have. Can someone assist me on this and what I need to do? Thanks.