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About jsamuelsjr

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  1. I just bought the Ad Aware Plus and Personal Firewall bundle Lavasoft is advertising on their website. Problem is I don't know why since I purchased a spyware removal program AND a firewall why I only get functionality of the firewall. I want to be able to scan my computer because as of now something is affecting my browser so when I do Google searches, it brings up different information then what the link says it is (dummy website, spam, etc). I want to get rid of this problem but my "Run System Scan" button in the Firewall window is disabled. Moreover, I submit my question to their technical support and they claim to be having technical difficulties on their end so that leaves me less confident. I bought this product because Lavasoft is ranked one of the best in system protection. I sure hope I can get this resolved soon.