LS.Andy

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Everything posted by LS.Andy

  1. Hi nu_noam1, Thanks for your report. I can't locate any FP reports relating to SameTime FPs on, or around Oct 26th. Can I ask you to upload the flle(s) that are being detected please and I'll have them checked out? Thanks, Andy Lavasoft Malware Lab
  2. Hi panosusername, Thanks for your report. I wasn't able to recreate the detection - could I ask you to post a screen shot of the web page being blocked? Thanks, Andy Lavadoft Malware Lab
  3. Hi again, These detections have been confimed as false positives and the files will no longer be detected as of an update to be published shortly. Regards, Andy Lavasoft Malware Lab
  4. Hi roseVeRte, Thanks for the letting us know. We'll check them out and report back here. Regards, Andy Lavasoft Malware Lab
  5. Hi bloglava, What is the website that's being blocked? Andy Lavasoft Malware Lab
  6. Hi icemere, Thanks for reporting this - the URL has now been removed from the database. An update will be published to remove the detection from local Ad-Aware systems. Regards, Andy Lavasoft Malware Lab
  7. HI KiNG-P4T, The detection is a false positive - it will be fixed in an update to be released today. Regards, Andy Lavasoft Malware Lab
  8. HI KiNG-P4T, Thanks for letting us know. We'll check it out and report back here. Regards, Andy Lavasoft Malware Lab
  9. Hi kjz1, Sorry for the late reply. The file is no longer being detected. Regards, Andy Lavasoft Malware Lab
  10. Hi, I checked our URL database and the two URLs are not listed, so its strange that they're blocked by Ad-Aware. Can you upload a screen shot of the message you're getting - it might help shed more light on this. Thanks! Andy Lavasoft Malware Lab
  11. Hi bakalarko, Can you post the full URLs that you're having problems with? It would be a big help if you could take screenshots of the problem too and attach them to the post. Thanks, Andy Lavasoft Malware Lab
  12. Hi Christopher, Thanks for reporting this - what's the password for the archive? Andy Lavasoft Malware Lab
  13. Hi PedroNeves, The files have been re-examined and are false positives and will be removed from detection. Thanks for letting us know! Andy Lavasoft Malware Lab
  14. Hi PedroNeves, Thanks for the uploads - we'll check them out. Andy Lavasoft Malware Lab
  15. Thanks for the additional info, KashinRoss. The cursecdn/curse.com domains are already in our whitelist, but I just spoke to our QA lead who explained that this behaviour was reported recently relating to a similar application. It's curently being investigated, so the best I can do right now is advise that until we get a fix, Web Companion and CurseVoice installed on the same machine will result in the problem you encountered. Users should probably uninstall either product. I'll stay in the loop with QA and if I get more info, I'll update here. Andy
  16. Hi KashinRoss, Thanks for your report. I installed CurseVoice, logged in etc but did not encounter any problems. Can you provide the steps to recreate this, along with any screenshots or message? Thanks. Regards, Andy Lavasoft Malware Lab
  17. Hi pipegarcia, Thanks for your report. I visited the site with Ad-Aware, but was able to access the site without getting the message you reported. Can I ask you to upload a screen shot of the error? Thanks, Andy Lavasoft Malware Lab
  18. The files have been removed from detection. Andy
  19. Hi dallas7, Thanks for the report. The Zemana URL has been removed from the database. Regards, Andy Lavasoft Malware Lab
  20. Hi Elan, Thanks for your upload - the files are being re-analysed. I'll report back when I have more info. Regards, Andy Lavasoft Malware Lab
  21. Hi again, I checked the log files and see what you mean - it appears that the process is being silently terminated I haven't been able to reproduce this, so I've sent it to the development team for investigation Andy
  22. Hi dallas7, Thanks for the report. The URL has been removed from the database. Regards, Andy Lavasoft Malware Lab
  23. Hi levelnis, Sorry for taking so long to get back to you. The file is clean and is no longer detected by Ad-Aware. Regards, Andy Lavasoft Malware Lab
  24. The forum will be offline for today from 10:00 (UTC -5). We expect to be back online at around 12:00 (UTC -5) Andy Lavasoft Support Forum Team
  25. Hi dongo, Thanks for your report. These files are false positives and have been removed from detection. Regards, Andy Lavasoft Malware Lab