carper

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Posts posted by carper


  1. I too have experienced the same problem.

     

    I am unable to determine if it is the Windows Firewall or my antivirus software (NOD32) that is blocking

    access to the SSL connection. Would it be possible to suggest more specifically how to diagnose this

    problem and how to configure the software to allow Ad-Aware 2007 to connect to the update server?

     

    Thank you.

    Bingo!!! Firewall proved to be the problem and updates are now fine Regards Carper


  2. I too have experienced the same problem.

     

    I am unable to determine if it is the Windows Firewall or my antivirus software (NOD32) that is blocking

    access to the SSL connection. Would it be possible to suggest more specifically how to diagnose this

    problem and how to configure the software to allow Ad-Aware 2007 to connect to the update server?

     

    Thank you.

    I personally do not use Windows Firewall but use Zone Alarm as my firewall. There is a thought, I will see if there is anything there which might be the problem. Regards carper


  3. Do you run Norton Internet Security or any other software that could potentially block the SSL connection?

    If you do, you may have to configure this software to allow Ad-Aware 2007 to connect to the update server.

     

    Regards, Tobias

     

    Thanks for your reply. No I do not use NIS but use AVG which I have not known to obstruct any previous programme including AdAware SE.

    I am new to this forum and thought that I had posted my reply before but I may have done something wrong. Hope this brings more information. Since my original enquiry I have run programme repair in Add/Remove programme, but the results are just the same. I think I am just about reaching the point of giving up Regards Carper


  4. Hi, I have recently download Ad-Aware 2007 Free edition and each time I click on the icon I get the message SSL DOWNLOAD FAILED Suggested action RUN WEB UPDATE. When I try to do this I still get the message. The message panel overlays the main panel and if I cancel I am able to run a scan.

    If I press the manual update I get the same message. Any help would be appreciated. By the way I have installed and uninstalled the programme a number of times with the same result. Regards Carper