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Everything posted by wichmo

  1. Just an update on this issue. After working with Lavasoft support over the last week, I was able to register my license. Consumers need to understand that sometimes there are snags with a brand new application. Lavasoft has been solid with their products and I have supported their products over the years, to many customers. In the end, they delivered their support and fixed my problem. Thank you Lavasoft. -wichmo
  2. I have tried what phil424 suggested. I didn't work for me.
  3. I did notice that my email says: Serial Number(s) Ad-Aware 2007 Professional - Including 1 year license Now the drop down to register the license says: Ad-Aware 2007 Pro 12 Month License Maybe the generated serial number is based off the exact naming of the product? Meaning, if they don't match, then the serial number won't be recognized.
  4. I also have the same problem. Purchased Ad-Aware 2007 Pro - 12 month I hand type in the serial # given to me (with '-' and case sensitive) I receive an error message of 'The serial key you entered appeared invalid!'. I purchased my license on June 18th.