kevscs

Members
  • Content Count

    16
  • Joined

  • Last visited

Community Reputation

0 Neutral

About kevscs

  • Rank
    Member

Profile Information

  • Location
    Australia
  1. That is a GREAT idea, put me down for one also.
  2. One can only hope....no pray that Lavasoft will start to listen to the masses, very well stated and presented Sir, please Lavasoft pay attention.
  3. You are not the only one to have asked this question, and as per usual you will get a reply asking for all sorts of information (just to keep you busy), after supplying the information they will put their usual spin on it (the programme needs to do this because of the NEW emerging threats it has to start as a service) but as many people have pointed out that PLENTY of other similar software suppliers don't go down this path and are not having the same problems, anyway they don't need to do it this way for the reasons stated, and they wont tell you why they chose this either.
  4. If you want ot start quoteing previous emails, how about doing it right, and go back further and find the the email requesting HELP, when there was no answer I then requested a refund, and am STILL waiting for an OFFICAL attempt to do so, support and or the accounts dept has fallen off the end of the planet.
  5. I am still waiting for a reply from SUPPORT, for an email back in JUNE, how is that for "patience", and perhaps a lot of people have missed the ponit, WHY is there such a back log of requests for help.
  6. Crash and Burn the system and rebuild using the Windows Disc, not the Dell Recovery disk.
  7. You think that is bad wait until you ask for a REFUND, good luck.
  8. I have been running "SE" for years in partnership with an Antivirus programme, "SE" managed to keep my computer clean and it managed to, cleanup, after a lot of other programmes that pretended to do the job, on other peoples computers that were brought to me for help, can't say enough good things about "SE", it was good enough for me on it's own, but you can shove "2007" where the sun don't shine.
  9. GOOD LUCK, I was emailed and told that a refund would be forthcoming, that was over 5 weeks ago. [Edited by SpySentinel]
  10. The programme is "Buggy", you are not having any different problems than everyone else, I hope you get some support, I didn't.
  11. Good luck, they don't seem to want ot do anything else to help customer other than take the money and ask you to whistle Dixie.
  12. If it is not doing the basocs what else is it not doing ?
  13. Has no one else sought a refund ? Am I the only one ?
  14. I purchased AdAware 2007 Professional on 08/06/07, had the same problems as everyone else including NO response from "support", requested a refund on 13/06/07, on the 14/06/07 I was emailed and told a refund will be issued, it may take up to 30 days, well guys that time has been and gone, and I am now being charged interset on my credit card purchase, it would seem that Lavasoft does not deliver on any of thier statements, is anyone else having this same issue ?
  15. I purchased AdAware 2007 Professional on 08/06/07, had the same problems as everyone else including NO response from "support", requested a refund on 13/06/07, on the 14/06/07 I was emailed and told a refund will be issued, it may take up to 30 days, well guys that time has been and gone, and I am now being charged interset on my credit card purchase, it would seem that Lavasoft does not deliver on any of thier statements, is anyone else having this same issue ?