Greaaattttt. Why didn't I get to see the forum before I purchased the product? I wouldn't be wasting my time. I too am now added to the list of products that won't open after TYPING in the serial number. Please! And now no reply yet from LS. But, they're not getting my money! I will contact my credit card company and refuse to pay it if need be. I hate this kind of crap. Like i have all this time to waste on this easily solved and stupid headache for a consumer!!!! I'm assuming no one got their problem resolved yet??