chasdool

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About chasdool

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  1. I have NOT been ranting!! I DID NOT use ANY abusive language to ANYONE!!! All I am requesting is Support and up to this point I have had NONE. If you would like me to give your product a favorable recomendation, then I suggest you provide support in a timely manner. I EXPECT TIMELY SUPPORT!! NOT 2 WEEKS LATER!!!
  2. What private email? I did not get a private email address from you. Did you forget to send it? I DID NOT change my email address. It is STILL the same registered email address with Lavasoft. I will not change my email address because that has nothing to do with my problem. I AM STILL STUCK. I have written several emails describing the problem and the specifications for my computer.
  3. Don't hold your breath. Lavasoft sells the product nut THEY won't provide support. BECAUSE OF THE SUPPORT PROBLEMS I AM HAVING (about a week now), I would never recommend this product to anyone. [Edited by SpySentinel] Please don't type in all caps to prove a point.
  4. I AM HAVING THE SAME PORBLEM FOR ABOUT A WEEK NOW. I JUST REALIZE THAT LAVASOFT DOES NOT PROVIDE SUPPORT FOR THEIR PRODUCTS. THIS COMPANY IS GARBAGE. AND THEY WONT REFUND YOUR MONEY. WE SHOULD REPORT THEM THE THE FCC & FTC. THIS IS ROBERY!!!!!
  5. I have purchased the Ad-Ware 2007 Pro and installed it on my Desktop computer. Since then the this freezes up when I run a scan and will not remove any bugs. The this lists all the bugs but will not delete them and chashes whenever I tried to delete them. The product is not working for almost a week. I sent emails and no one responds. I tried to uninstall the porduct but it crashes each time. WHAT KIND OF COMPANY IS THIS THAT DO NOT SUPPORT THEIR PRODUCT??? I WANT MY MONEY BACK!!!