Hi - I'm a newbie to the forum but a longtime user of the free version of AA and recently a paid subscriber.
I want to explain this situation as best as I possibly can. I had to format my hard drive recently and re-install XP and of course Ad Aware 7. Since then, I have had nothing but ineffectiveness with using it. I had Ad Aware as well as Ad Watch 7 running realtime protection. Since I purchased AA 7 and in particular had Ad Watch and before my hard drive reformat, I would get, at most, two infections (sometimes not even one) if I ran a full system scan.
Here is my first issue: When I load up Ad Aware (not Ad Watch) I get the main window that pops up. Everything looks o.k., but "Realtime Protection" shows a red "X" that lasts for about 3 to 4 sec. Then it turns to a green checkmark. I don't know why Realtime Protection "check" lags, since it didn't seem to do this before (as far as I remember, anyway) but this might at least partly relate to my other problem below
I ran a full system scan of ad aware about an hour and a half ago. I had 68 infections found. I just did another scan just before posting this and even after only allowing the scan to run halfway, there were 76 new infections! I can now expect to find at least 40 infections no matter when I do an Ad Aware scan. I find that absurd. I just don't know what needs to be done but I am kind of dismayed at the fact that I paid for software that at this point appears to be defective.
If anyone can help, that would be very much appreciated!