kdw220

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Everything posted by kdw220

  1. I, too, am having slow scan time with 8.1.3. I'm running XP SP3, 200gb hd, 2 gb ram, Trend Micro Internet Security 2010 and it take 3:48 for a full scan. On two Vista computers, both 300gb HD, dual core processors, 3gb ram, Trend Micro Internet Security 2010, full scan time 3:15, so what is going on, about ready to switch to Malwarebytes. KDW220
  2. I am running Xp sp3, 2gb ram and both the profile and full scan takes 4 hours plus! What is going on?
  3. Hello, Having the same problem here, when I try to update my Vista 32 bit running trend micro internet security 2009, it says "connection error, check your settings." I've tried uninstalling and reinstalling with trend micro turned off, I've checked my settings, nothing is wrong with my computer, but the ad-aware ae def file is 0144 instead of 0146. I finally gave up and put ad-aware 2008 back on my computer. If you have any suggestions that won't wipe out my computer, please respond. Thanks, kim
  4. When I try to update on my Vista 32bit, Running Trend Micro Internet Security 2009, it say connection error, check settings. It has run fine since I installed it last week. Please help! Kim
  5. Hi Casey, I'm having the same problem, Windows vista 32bit, suddenly today, says connection error, check settings. I have Trend Micro Internet Security 2009 on the computer, and it has worked fine until today. Please help! Kim
  6. DDon, I am so sorry, I don't know what to tell you! I checked, all my documents are still there, and system restore it still there. Nothing has changed on my computer. Kim
  7. Hi Guys, I updated and ran a new scan on my xp sp3, 200 gb hard drive, 2gb ram, here are the new statistics: Full Scan now: 1:08 Full Scan before: 3:45 Objects Scanned: 98197 Objects scanned before: 98197 Everything worked for me including the fix button.
  8. I'm running xp sp3, 200 gb hard drive and 2 gb of memory, with Ad-aware 2008 a full scan took 1:45 with Ad-aware AE it took 3:45. I'm leaving 2008 on my vista laptop, these times are crazy!
  9. Hi StevieP, I hope that's not the choice you have to make. I didn't put the Norton Systemworks back on because I didn't use it. I switched to Trend Micro last year after my son's computer crashed because of Norton's. The guy who fixed his computer said it is hard uninstall Norton products and he prefers AVG or TRend Micro. I chose Trend Micro, and basically deactivated the virus scan on Systemworks. Now I've uninstalled it completely. I don't know what else to tell you, but if you need me, holler on a email. Kim ps the tech who helped me is TXNNOK
  10. Hi JB, I got mine working, here's how, I had Norton's systemwork on my computer, but I didn't really use it since I have Trend Micro Internet Security 2008 on it also. TXN I can't remember the rest of his logon name, looked at my Hijack This log and saw the NProtect. He had me uninstall the Norton's, run C-Cleaner to make sure I got rid of all traces of Norton's, restart my computer, and run a full scan. It worked! I've run two full scans to make sure it was working. So if you have Norton's on your computer, that might be the problem. I think AVG causes some problems also. Hope this helps, Kim
  11. I put the settings back to where they were, crossed my fingers and ran a full scan, it worked!!!!!!Yippee!!!!!!! Thanks so much, Kim
  12. Okay, I uninstalled Norton's and it ran a full scan all the way through!!!!!!! I'll try it again to make sure. Kim
  13. It will run a smart scan, I can't do a custom scan unless I upgrade. Kim
  14. Okay, I tried your suggestions, still froze while deep scanning registry. I did uncheck deep scanning in archives and to skip files larger than 15,000 . Do you want me to uninstall Norton System works or leave since it's in the log? Kim
  15. Hi, I will try your suggestion. The Nprotect I think is part of Norton Systemworks, but I don't have the antivirus part installed or activated because of the Trend Micro Internet security 2008. Okay, off to try your suggestions, will let you know. Kim
  16. Full scan still freezing, please help!quote name='kdw220' date='Jun 29 2008, 06:32 PM' post='80969'] Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 7:13:17 PM, on 6/29/2008 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16674) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Windows Defender\MsMpEng.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe C:\WINDOWS\arservice.exe C:\WINDOWS\system32\CTsvcCDA.exe C:\WINDOWS\eHome\ehRecvr.exe C:\WINDOWS\eHome\ehSched.exe C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe C:\Program Files\Common Files\LightScribe\LSSrvc.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe C:\WINDOWS\system32\MsPMSPSv.exe C:\Program Files\Trend Micro\BM\TMBMSRV.exe C:\WINDOWS\system32\dllhost.exe C:\PROGRA~1\TRENDM~1\INTERN~2\TmPfw.exe C:\Program Files\Trend Micro\Internet Security\TmProxy.exe C:\WINDOWS\ehome\ehtray.exe C:\WINDOWS\ARPWRMSG.EXE C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\hkcmd.exe C:\WINDOWS\system32\igfxpers.exe C:\WINDOWS\eHome\ehmsas.exe C:\Program Files\HP\HP Software Update\HPWuSchd2.exe C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIADA.EXE C:\Program Files\Common Files\AOL\1139891804\ee\AOLSoftware.exe C:\Program Files\Common Files\AOL\ACS\AOLDial.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\QuickTime\qttask.exe C:\HP\KBD\KBD.EXE C:\Program Files\Microsoft IntelliPoint\ipoint.exe C:\Program Files\Common Files\AOL\Loader\aolload.exe C:\Program Files\DISC\DISCover.exe C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe C:\Program Files\Windows Defender\MSASCui.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Creative\Shared Files\Media Sniffer\MtdAcq.exe C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe C:\Program Files\DISC\DiscStreamHub.exe C:\WINDOWS\SOUNDMAN.EXE C:\WINDOWS\ALCMTR.EXE C:\WINDOWS\ALCWZRD.EXE c:\windows\system\hpsysdrv.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe C:\Program Files\AOL 9.1\waol.exe C:\Program Files\AOL 9.1\shellmon.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.charter.net/index.php R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe O4 - HKLM\..\Run: [AlwaysReady Power Message APP] ARPWRMSG.EXE O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe O4 - HKLM\..\Run: [EPSON Stylus CX4800 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIADA.EXE /P26 "EPSON Stylus CX4800 Series" /O6 "USB001" /M "Stylus CX4800" O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1139891804\ee\AOLSoftware.exe O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE O4 - HKLM\..\Run: [intelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe" O4 - HKLM\..\Run: [DISCover] C:\Program Files\DISC\DISCover.exe nogui O4 - HKLM\..\Run: [userFaultCheck] %systemroot%\system32\dumprep 0 -u O4 - HKLM\..\Run: [ufSeAgnt.exe] "C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe" O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [MtdAcq] C:\Program Files\Creative\Shared Files\Media Sniffer\MtdAcq.exe /s O4 - HKCU\..\Run: [EPSON Stylus CX4800 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIADA.EXE /P26 "EPSON Stylus CX4800 Series" /M "Stylus CX4800" /EF "HKCU" O4 - HKCU\..\Run: [Creative Detector] "C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" /R O4 - HKCU\..\Run: [OE] "C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe" O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\AOL 9.1\AOL.EXE" -b O4 - S-1-5-18 Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'SYSTEM') O4 - .DEFAULT Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user') O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user') O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O15 - Trusted Zone: http://*.trymedia.com (HKLM) O16 - DPF: {DBA230D1-8467-4e69-987E-5FAE815A3B45} - O16 - DPF: {E473A65C-8087-49A3-AFFD-C5BC4A10669B} - http://xlonhcld.xlontech.net/100348/qsp2/qsp2ie06011811.cab O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exe O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~2\TmPfw.exe O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe -- End of file - 10881 bytes Here is the log, please help, I've uninstalled and reinstalled about 4 times, run 3 different virus scans, spyware scans and I'm frustrated. Hope you can help! Kim
  17. Hi, Have the HiJack this log posted, scan still freezing, please help! Kim(kdw220)
  18. Hi GSI-R, I have a Hijack this log and that file you mentioned is not on the log. I too, have the scan freezing issue. Kim( kdw220)
  19. That's exactly where mine freezes. I had to send a Hijack this log in, but I haven't gotten a reply yet, so I feel your pain. Kim
  20. Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 7:13:17 PM, on 6/29/2008 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16674) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Windows Defender\MsMpEng.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe C:\WINDOWS\arservice.exe C:\WINDOWS\system32\CTsvcCDA.exe C:\WINDOWS\eHome\ehRecvr.exe C:\WINDOWS\eHome\ehSched.exe C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe C:\Program Files\Common Files\LightScribe\LSSrvc.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe C:\WINDOWS\system32\MsPMSPSv.exe C:\Program Files\Trend Micro\BM\TMBMSRV.exe C:\WINDOWS\system32\dllhost.exe C:\PROGRA~1\TRENDM~1\INTERN~2\TmPfw.exe C:\Program Files\Trend Micro\Internet Security\TmProxy.exe C:\WINDOWS\ehome\ehtray.exe C:\WINDOWS\ARPWRMSG.EXE C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\hkcmd.exe C:\WINDOWS\system32\igfxpers.exe C:\WINDOWS\eHome\ehmsas.exe C:\Program Files\HP\HP Software Update\HPWuSchd2.exe C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIADA.EXE C:\Program Files\Common Files\AOL\1139891804\ee\AOLSoftware.exe C:\Program Files\Common Files\AOL\ACS\AOLDial.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\QuickTime\qttask.exe C:\HP\KBD\KBD.EXE C:\Program Files\Microsoft IntelliPoint\ipoint.exe C:\Program Files\Common Files\AOL\Loader\aolload.exe C:\Program Files\DISC\DISCover.exe C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe C:\Program Files\Windows Defender\MSASCui.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Creative\Shared Files\Media Sniffer\MtdAcq.exe C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe C:\Program Files\DISC\DiscStreamHub.exe C:\WINDOWS\SOUNDMAN.EXE C:\WINDOWS\ALCMTR.EXE C:\WINDOWS\ALCWZRD.EXE c:\windows\system\hpsysdrv.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe C:\Program Files\AOL 9.1\waol.exe C:\Program Files\AOL 9.1\shellmon.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.charter.net/index.php R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe O4 - HKLM\..\Run: [AlwaysReady Power Message APP] ARPWRMSG.EXE O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe O4 - HKLM\..\Run: [EPSON Stylus CX4800 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIADA.EXE /P26 "EPSON Stylus CX4800 Series" /O6 "USB001" /M "Stylus CX4800" O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1139891804\ee\AOLSoftware.exe O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE O4 - HKLM\..\Run: [intelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe" O4 - HKLM\..\Run: [DISCover] C:\Program Files\DISC\DISCover.exe nogui O4 - HKLM\..\Run: [userFaultCheck] %systemroot%\system32\dumprep 0 -u O4 - HKLM\..\Run: [ufSeAgnt.exe] "C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe" O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [MtdAcq] C:\Program Files\Creative\Shared Files\Media Sniffer\MtdAcq.exe /s O4 - HKCU\..\Run: [EPSON Stylus CX4800 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIADA.EXE /P26 "EPSON Stylus CX4800 Series" /M "Stylus CX4800" /EF "HKCU" O4 - HKCU\..\Run: [Creative Detector] "C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" /R O4 - HKCU\..\Run: [OE] "C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe" O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\AOL 9.1\AOL.EXE" -b O4 - S-1-5-18 Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'SYSTEM') O4 - .DEFAULT Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user') O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user') O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O15 - Trusted Zone: http://*.trymedia.com (HKLM) O16 - DPF: {DBA230D1-8467-4e69-987E-5FAE815A3B45} - O16 - DPF: {E473A65C-8087-49A3-AFFD-C5BC4A10669B} - http://xlonhcld.xlontech.net/100348/qsp2/qsp2ie06011811.cab O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exe O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~2\TmPfw.exe O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe -- End of file - 10881 bytes Here is the log, please help, I've uninstalled and reinstalled about 4 times, run 3 different virus scans, spyware scans and I'm frustrated. Hope you can help! Kim
  21. Here's the log, I will also post it on the Hi Jack this forum. Thanks for your help, Kim Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 7:13:17 PM, on 6/29/2008 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16674) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Windows Defender\MsMpEng.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe C:\WINDOWS\arservice.exe C:\WINDOWS\system32\CTsvcCDA.exe C:\WINDOWS\eHome\ehRecvr.exe C:\WINDOWS\eHome\ehSched.exe C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe C:\Program Files\Common Files\LightScribe\LSSrvc.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe C:\WINDOWS\system32\MsPMSPSv.exe C:\Program Files\Trend Micro\BM\TMBMSRV.exe C:\WINDOWS\system32\dllhost.exe C:\PROGRA~1\TRENDM~1\INTERN~2\TmPfw.exe C:\Program Files\Trend Micro\Internet Security\TmProxy.exe C:\WINDOWS\ehome\ehtray.exe C:\WINDOWS\ARPWRMSG.EXE C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\hkcmd.exe C:\WINDOWS\system32\igfxpers.exe C:\WINDOWS\eHome\ehmsas.exe C:\Program Files\HP\HP Software Update\HPWuSchd2.exe C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIADA.EXE C:\Program Files\Common Files\AOL\1139891804\ee\AOLSoftware.exe C:\Program Files\Common Files\AOL\ACS\AOLDial.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\QuickTime\qttask.exe C:\HP\KBD\KBD.EXE C:\Program Files\Microsoft IntelliPoint\ipoint.exe C:\Program Files\Common Files\AOL\Loader\aolload.exe C:\Program Files\DISC\DISCover.exe C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe C:\Program Files\Windows Defender\MSASCui.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Creative\Shared Files\Media Sniffer\MtdAcq.exe C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe C:\Program Files\DISC\DiscStreamHub.exe C:\WINDOWS\SOUNDMAN.EXE C:\WINDOWS\ALCMTR.EXE C:\WINDOWS\ALCWZRD.EXE c:\windows\system\hpsysdrv.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe C:\Program Files\AOL 9.1\waol.exe C:\Program Files\AOL 9.1\shellmon.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.charter.net/index.php R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe O4 - HKLM\..\Run: [AlwaysReady Power Message APP] ARPWRMSG.EXE O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe O4 - HKLM\..\Run: [EPSON Stylus CX4800 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIADA.EXE /P26 "EPSON Stylus CX4800 Series" /O6 "USB001" /M "Stylus CX4800" O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1139891804\ee\AOLSoftware.exe O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE O4 - HKLM\..\Run: [intelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe" O4 - HKLM\..\Run: [DISCover] C:\Program Files\DISC\DISCover.exe nogui O4 - HKLM\..\Run: [userFaultCheck] %systemroot%\system32\dumprep 0 -u O4 - HKLM\..\Run: [ufSeAgnt.exe] "C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe" O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [MtdAcq] C:\Program Files\Creative\Shared Files\Media Sniffer\MtdAcq.exe /s O4 - HKCU\..\Run: [EPSON Stylus CX4800 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIADA.EXE /P26 "EPSON Stylus CX4800 Series" /M "Stylus CX4800" /EF "HKCU" O4 - HKCU\..\Run: [Creative Detector] "C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" /R O4 - HKCU\..\Run: [OE] "C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe" O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\AOL 9.1\AOL.EXE" -b O4 - S-1-5-18 Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'SYSTEM') O4 - .DEFAULT Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user') O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user') O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O15 - Trusted Zone: http://*.trymedia.com (HKLM) O16 - DPF: {DBA230D1-8467-4e69-987E-5FAE815A3B45} - O16 - DPF: {E473A65C-8087-49A3-AFFD-C5BC4A10669B} - http://xlonhcld.xlontech.net/100348/qsp2/qsp2ie06011811.cab O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exe O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~2\TmPfw.exe O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe -- End of file - 10881 bytes
  22. Okay, will do, running Superantispyware now, and will run Hi Jack this next. Thanks, Kim
  23. I have uninstalled and reinstalled this software 4 times with security software off. I have run C-Cleaner after each uninstall to make sure I have cleaned all traces of Ad-aware 2008 off my computer before reinstalling from a different site. I have run Trend Micro Internet security 2008 virus and spyware scans twice, Norton's Virus scan once and Windows Defender once. I have no viruses. I am now going to try to run the full scan with all security software off and see if that helps. Please Help before I give up on this! Kim
  24. I have Windows XP Media Center edition, SP3, running Trend Micro Internet security 2008, Windows defender and CCleaner. I have 2GB of ram and am able to run smart scan fine, but the full scan freezes deep scanning registry. It stop approximately 2 minutes into scan and it's somewhere different everytime. I followed all the instructions for uninstalling the 2007 version and doing a clean install with security software disabled. It still freezes on full scan only, please help! Kim