Dear Lavasoft Communities,
At the time of when I had the System Mechanic 6 (Professional Edition) installed on my computer it kept either crashing or freezing in the Windows background or was unable to retrieve the neccesary definition files due to either having 3rd party software that kept conflicting with the required operations of the program or due to having the incorrect Firewall port settings that may have also conflicted with the program. Also at the time of when I had the System Mechanic 6 (Professional Edition) installed on my computer I also had the following 3rd party software installed on my computer and these were: Zone Alarm (Free Version), AVG 7.5 (Free Version), PC Tools Spyware Doctor 4.0 (Trial Version), Microsoft Windows Defender 1.0 (Beta Version) and Lavasoft Ad-Aware SE (Free Version). Do you think the above 3rd party software were the culprits of the problem or do you think it was a spyware infection that was not recognised by some of the above software, or do you think it was my computer that was unable to perform properly due to the amount of software that was installed at that time? I tried verifying the problem by using the above 3rd party software and the the System Mechanic 6 (Professional Edition) including a Windows Disk Cleanup, Disk Defragmenter, and Check Disk, but fortunately some of the 3rd party software detected traces of spyware or viruses such as AVG 7.5 (Free Version), PC Tools Spyware Doctor 4.0 (Trial Version) and Lavasoft Ad-Aware SE (Free Version) unlike Zone Alarm (Free Version) and Microsoft Windows Defender 1.0 (Beta Version) that did not detect any traces of spyware, viruses and other unwanted activities. In the end I had to back up all my important documents onto removable storage devices and to reinstall Windows XP from scratch due to important systems files that were accidentally deleted during the processes making my computer unstable to continue functioning properly including the operating system. If you can find out more information about what happened during my recent enquiry, please contact me via the email address at the top of this message.