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About the_doc735

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  1. I tried deleting the settings file, stopping and starting the services & got the latest version, but guess what? - I still get the "1814" message! What Next?
  2. this has to be the biggest load of ###### ever!!! they seriously expect people to pay $29 or whatever for this - what a joke! I get the message containing "1814" over and over again. This bunch of amateurs ought to learn how to program before they put products out on the market. Then I spend forever trying to connect to this forum; the so called support? Of course I'm going to say what is the fix? But really - lavasoft should fix this if they want to keep their customers; I really cannot afford to spend hours sorting out their software with some kind of workaround. I need clear, concise instruction please, if anyone has an answer that is? many thanks!