Steve - my response interleaved with your comments:
A good starting point - however, being unable to complete a scan rather defeats the purpose wink.gif
RESPONSE Tried this - deleted 1 critical and quarantined the rest. But on repeating the scan, hit the same error message
RESPONSE Tried this- thanks - but how can Joe Public know that you have to do this? [what are MRUs?] No effect anyway
I started with a Google search on +Ad-Aware +2007 +error +1920 which is how I found this Forum. RESPONSE There was a post topic 12499 23 Oct 2007 by Centurian Warrior and several people seemed to have tried that and it worked; so did I. The fact that that's been round for over 3 months and you still have to stumble across it, rather than having it somehow incorporated into the released, package, illustrates my point about responsiveness I think
RESPONSE XP Home
RESPONSE I found 2 earlier versions of 6 and 3 versions of v5. Deleted all except the latest 6.3. Again - how could Joe Public know this unless someone like you points it out? you assume that an update gets rid of the earlier stuff!
RESPONSE Accepted - I didn't mean I expected an individual reply - but in trawling through the problems there are an awful lot of people who have been asking for help, and on the paid-for product as well!
In no way do I mean to talk down the efforts of people like you - on the contrary, I greatly value them - but again, looking at the patterns of problems it is hard to believe that they are all down to individual configuration. SE seemed to work with all of our individual configurations!
RESPONSE And that really is valued - and I do count this as a valuable individual response. ANY FURTHER INSIGHTS WILL BE SIMILARLY VALUED AND CONSCIENTIOUSLY FOLLOWED THROUGH. Sorry forgot caps lock