• Announcements

    • LS.Andy

      Support for other products than adaware, ad block, web protection and Web Companion   05/05/2017

      Support for the following products is handled by the Lavasoft support team: Lavasoft Tuneup Kit Lavasoft PC Optimizer Lavasoft Driver Updater Lavasoft Registry Tuner Lavasoft Privacy Toolbox Lavasoft File Shredder Lavasoft Digital Lock

      For help with these products, contact the support team here: http://www.lavasoft.com/support/supportcenter/
       

LS Stoffe

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About LS Stoffe

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  1. Auto Update Server Down?

    Did you download the latest AAW package on download.lavasoft.com? Do you still experience any problem or has the problem been solved now for you? LS Chris
  2. Error retrieving update

    Hello, Have you experience this problem for a long time? Do you still have the problem? We do not have any reports that there should be any problems with our download servers. Please try again to disable or check your firewall settings. Regards Christopher Manager, Lavasoft Security Center
  3. The issue is solved. Please check out http://www.lavasoftsupport.com/index.php?showtopic=7002 Thanks.
  4. Thank you for your input. We will do some research about this and get back to as soon as we know more. LS Stoffe
  5. The upload are now fixed and the new limit is on 20 megs. Thanks for the input. LS Stoffe
  6. I will address this to our IT-department and get back to you with a fix as soon as possible if it is possible. //LS Stoffe
  7. Thank you for your input. The number on the page has been corrected. If you want to send in larger files, please feel free to mail them to us in a zip format with the password "infected" to [email protected] Christopher
  8. TrojanBackdoor.Serv-U?

    This was the result of a bad fingerprint. It will be fixed in next release. //Christopher
  9. Definition file compromised

    For me it seems that you are using an old version of our auth checker. Please delete the files in your plugin folder under your version of AAW. You should normaly be able to find it under c:\program files\lavasoft\Ad-Aware\plugins\ Then you can try out downloading the def file again. If you still want to use our new auth checker, please download the latest version. Let me know if you still experience any further questions after this steps.
  10. We can now confirm this as a FP and it will be fixed in next release. Thank you for your contribution. //LS Stoffe
  11. Hello, Thank you for your report. We are investigating and will reply asap. //LS Stoffe
  12. What version of AAW do you using? Do you still having problem?
  13. You welcome! We can do guick turnaround when we have users like you the report fp that quick!
  14. The false positives are confirmed and a new update is available. This release fixes False positives in: Adware.AdMedia TrojanBackdoor.Serv-U BargainBuddy Win32.Trojan.Agent Win32.Trojan.Downloader.
  15. Hi, Open Ad-Aware. On the main you see "open Quarentine list. If you double click on the quarentine list with correct date you can see the log file and if you want restore the data. Please let us know if you experience any problem... //Stoffe