[quote name='visitor' post='115793' date='Jan 26 2010, 08:33 AM']Yes, installing over the top seems to cause this problem. You can try uninstalling through Add/Remove, but might get a similar message. Best results for a clean uninstall is to do it yourself manually or using a program like Revo Uninstaller (revouninstaller.com). On the highest setting, it will remove Lavasoft/Ad-Aware.
When you install the new version, execute the installer from your HDD/desktop, not the browser temp download file. I also close other apps/processes while installing to avoid any conflicts.[/quote]
Hi thank you for that suggestion. I will try it.