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  1. You said: "At that point REVO askes if you wish to proceed to remove other traces of the program. Click on yes. As this portion runs folders will appear and simply put a check into each box. Finally you will arrive at the traces (highlighted) in your document files." I ran REVO and at traces question I clicked YES. An **HKEY file and/or some (1) other files were highlighted and I check all ...... then hit the DELETE button. The files were removed leaving a blank window. Then I clicked finish and as far as I could tell ...... the REVO uninstall program finished correctly. I believe that I did everything correctly. I have GIVEN UP on Ad-Aware. Too many headaches! Anyway, "Telephonics" thanks for your help! I have been running AVG for my virus checker for quite some time. I have now installed the AVG Anti-spyware 7.5 program. It loaded fine! It ran fine! All is right with the world! lol Bye from Minnesota RWilkes
  2. I've given up on Ad-Aware 2007. I'll download AVG for awhile until AAW 2008 beta testing is complete and the new version is released for use by the public. Then, I'll try AAW 2008 and see if it works for me. RWilkes P.S. Windows Crystal Xp Professional is another version of MS XP OS. I believe It was written by a programmer named Pepsi Labeb in Egypt or from some arabic speaking country.
  3. I ran REVO using the moderate setting. I ran it until it finished. Should I have used the advanced setting? How do I know if the document files have been uninstalled. Is there a way to check? If the document files still exist can I just replace them on the fresh install of AAW 2007? Can I manually delete the document files. Where are they located? When I uninstalled the program again using the Advanced setting and then tried to install a fresh Ad-Aware 2007 program this message appeared: C: Document and settings\crystal\Desktop\aaw2007.exe still exists. Do you want to overwrite? Note: I'm using the Crystal XP operating system.
  4. I downloaded the REVO Uninstaller program. Followed your instructions and ran Ad-Aware scan. The result was the same error as l have listed above. Does anyone have other options for me to try in my efforts to get AD-Aware 2007 to work? Still frustrated in Minnesota RWilkes
  5. re-posted from another thread. Minnesota USA April 16, 2007 Help! I just downloaded the Ad-Aware 2007 free version ..... after I allowed the Lavasoft website through my MS firewall. I'm running MS XP. The program finished loading and I have run both smart scan and detailed scan. (I have uninstalled and re-installed the program 3 times so far - with no change which allows the program to complete.) Anyway, both programs do NOT complete the first scan. I get the following ERROR message: "AAW service.exe - application error The exception unknown software exception (0xc 000000d) ocurred in the application at location 0x1006a833 Click OK to terminate program (or) Click CANCEL to debug program" When I click CANCEL to debug the scan button ..... the results window appears with no results listed (all zeros) in the window. What is wrong with the program? How do I fix this problem so I can run the program and quaranteen the 69 critical objects which were listed during the aborted program run? P.S. I hope this FIX is not so much trouble as Ileane's problem (see posts above). Edited to fix a typo. Edited to add. Planning to try/use the REVO uninstaller program as suggested by "Telephonics" on the other thread. Edited again: Loaded and Ran REVO as instructed by Telephonics. Result was NO CHANGE. It didn't fix the Problem.
  6. Minnesota USA April 16, 2007 Help! I just downloaded the Ad-Aware 2007 free version ..... after I allowed the Lavasoft website through my MS firewall. I'm running MS XP. The program finished loading and I have run both smart scan and detailed scan. (I have uninstalled and re-installed the program 3 times so far - with no change which allows the program to complete.) Anyway, both programs do NOT complete the first scan. I get the following ERROR message: "AAW service.exe - application error The exception unknown software exception (0xc 000000d) ocurred in the application at location 0x1006a833 Click OK to terminate program (or) Click CANCEL to debug program" When I click CANCEL to debug the scan button ..... the results window appears with no results listed (all zeros) in the window. What is wrong with the program? How do I fix this problem so I can run the program and quaranteen the 69 critical objects which were listed during the aborted program run?