lyndsey

Valued Member
  • Content Count

    51
  • Joined

  • Last visited

Everything posted by lyndsey

  1. Hi dudester, There are a couple of things you can do, go to AdWatch and click on RegShield. and stop the notifications for IE. Just click on IE and the green checkmark will change to a red X. I would not reccomend you leave the notifications turned off though, just until you understand the program better and know what to allow and what to block on the users list. You could also allow Internet Explorer and whatever other programs it is notifying you about, as long as you know they are safe. First you need to Click on Adwatch to open it, then click RegShield and Trusted Programs. Put a green checkmark beside the program that is causing the flurry of pop-up warnings. Now go to settings and check Use Trusted Program List and it will stop warning you about the items you have allowed. Let me know if that helps
  2. hi europanorama, First of all, have you enabled AdAware to autoscan in safe mode? I am not sure if that would make any difference, but it might be worth trying to allow it. In the screen shot here it is disabled, but if you click on it, the red X will change to a green checkmark. The next thing I notice is that the instructons in your link are specifically meant for computers that are already infected with malware. The reason that it is reccomended to run programs like AdAware in safe mode when removing an infection is this because some malware programs set themselves up to run at windows start-up which can interfere with security programs. When running in safe mode, only a few essential programs and services start so AdAware- and other-malware removal tools- are able to detect and delete malicious processess when they are not running. It is not necesary to run AdAware in safe mode if you are just doing routine scans and you are not aware of any specic infections on your computer. If your comuter is infected then it is possible that something is affecting AdAware even when it runs in safe mode and that could be causing the access violation error message you are seeing. Best thing to do in that case is post a Hijack This log in the appropriate forum; http://www.lavasoftsupport.com/index.php?showforum=36 If you do not have a malware problem you might want to try un-installing AdAware and then re-installing it. I know some users did experience access violation errors during full scans (not in safe mode) that seemed to be due to corrupted installs, the presense of old files and various other reasons. Uninstalling the corrupt version and re-installing it seems to solve the issue. Check the guides at these links; http://www.lavasoftsupport.com/index.php?showtopic=19003 http://www.lavasoftsupport.com/index.php?showtopic=19002 Follow the instructions carefully if you decide to try re-installing, it is important that all steps be performed in the order they are listed. Good luck, please post back and let me know if anything here has solved your problem
  3. Urbane.Tiger I am not really sure what an infohesive object is, sorry Pedigree Explorer is a database program for keeping track of pedigree animal breeding. It links the animals that are entered into the database to their ancestors and descendants and generates customized pedigrees (and other forms) based on info in the data base. It also calculates things like inbreeding co-effecients, relationship co-effecients and keeps track of show, breeding and medical records. It has the capablitity to upload the database directly to an online web server(world pedigrees) that allows people to enter a search string and find pedigree info on the animal they are looking for. Excellent for anyone who is into line chasing. Are you using Breedmate/ PedX? If so, I think you will like working with it, I have used it for 5 or 6 years to maintain a database of 20,000+ cats and manage my breeding program. It is one of the better pedigree software programs I have run. It is easy to use, intuitive, can convert data from other programs, has 40 or more user defined fields and the support is great. PM me if you want more information, I'd be happy to tell you anything you want to know
  4. Here is an english translation of the above post. Olá, forgive me but I do not know how to write in English! Therefore, I use postar in Portuguese of Brazil. Recently I bought for my 2 computers Ad Pro and Ad Plus. The computer that has installed the version " Pro" is only used by 1 person, for work (work). Already the computer that has installed the version " Plus" is used for some people (home). I use on both the computers the antivirus Avast 4,8 Home Edition and in the last sweepings that I made I found a virus in the computer that was installed with" Plus". I placed in the forty days and followed using normally, making all the updates that the Avast and Ad Plus requested. For a security guard question, after using sites of banks (Internet bank) I used a tool of symantec.com to detect the vulnerability of the computer and was surprised that both computers are vulnerable to attacks in agreement the description of the site: " Security Scan Results Security Status: At Risk You ploughs vulnerable to at least one form of security threat." It would like to know of the friends, as I will know if I am immune to attacks and robberies of passwords of (Internet bank) Sorry Daniel_BR, I can't answer your question, perhaps someone else may be able help now that it is translated into english
  5. Good point Urbane.Tiger, Spybot and Teatimer should be Allowed on the RegShield trusted programs list
  6. I may be wrong about this, but I believe that level 3 heuristics is the highest, and therefore the most thorough setting. I haven't experienced any of the issues that casey_boy or gelert have though , I have heuristics set to level 3 and the extended engine activated and everything seems to run as it should with nothing greyed out
  7. Hi viks, I am using Spybot S & D, with the resident tea timer running and I have not seen any interference from or with Adaware, even with the extended anti virus engine running. Both programs seem to co-exist well on my computer with no compatability problems. What issues are you seeing with spybot?
  8. Hi StevieP, A few users have had this problem and it seems to have something to do with old files from AdAware SE or 2007 left on the system or else as a result of the 2008 download being corrupt. I am going to cut and paste some instructions I gave to another user to uninstall AdAware, clean his system up a bit and then download and re-install Adaware. If you have not followed these steps- with your security sytem disabled during the download and the install- then I want you to follow these steps and we'll see if a clean install solves your problem too. Sometimes the unistallers in Windows don't get rid of everything, you need to do a few other things to make sure all the old installation files are gone. First you need to uninstall AdAware so you can do a clean install, hopefully that will get things working. Instead of the windows Add/Remove Programs try using the built-in uninstaller that comes with AdAware; Start > All Programs > Lavasoft >Adaware >Uninstall AdAware Next you need to download the MS windows installer clean up tool (it is a free download). http://support.microsoft.com/kb/290301 Run the tool and delete any entries it finds for Adaware or Lavasoft. After it has removed all references to old installs on your computer you can finish cleaning things up. Click Start > click run > type cleanmgr and hit enter> drive C> hit ok> then put a checkmark beside Temporary Files/Temporay Internet Files/ Recycle bin> Run When that is finished, reboot your compter and do a windows search for any AdAware/ Lavasoft files that may have been left behind and delete them. If the search found anything you should reboot your computer again after deleting the files. Now I want you to shut off your firewall/ security before you start the install, it can interfe with the download of AdAware or corrupt the files somehow. You can download AdAware 2008 again and save the file to your desktop; http://lavasoft.com/single/trialpay.php Run the installer from your desktop (be sure you are using an account with administrator rights) then let AdAware do it's software and definition file updates (this may take a bit of time, I'm not sure what the current definition file number is, but the program version is 7.1.0.10). When it has finished updating, shut the program down, restart it then run a scan and see if it works. If you have no problem scanning then go ahead and turn your security back on and scan again, just to be sure it isn't having any effect on AdAware. If you have already tried everything listed here then please post your log file and let us know what other security programs you have running-firewall, a/v scanners, ect. so someone can help you figure out what the problem is. Are you running sp2 with xp?
  9. JGH, I'm sorry that nothing has worked for you so far, I am at a loss for what else I can to suggest so you can get AdAware running on your system. A clean install with a fresh download seems to have solved the problem for many other users Let me think about this for awhile and see if I can come up with any ideas. As far as your concerns go, I understand, but AdAware is not the only program that can be affected by firewalls and real time virus scanners. Many programs of this type will advise you to shut down yor security while they are downloading and installing. Security programs will often mistake the defintion signiture files for actual malware while they are scanning the data during download. This can corrupt the download and the the installation and that's the reason why it was suggested to disable your Firewall and AV software. Have you posted your log files for anyone to look at, could be we are missing something here
  10. Hi MoBo2512, Sometimes the unistallers in Windows don't get rid of everything, you need to do a few other things to make sure all the old installation files are gone. First you need to uninstall AdAware so you can do a clean install, hopefully that will get things working for you. This time, instead of the windows Add/Remove Programs try using the built-in uninstaller that comes with AdAware; Start > All Programs > Lavasoft >Adaware >Uninstall AdAware Next you need to download the MS windows installer clean up tool (it is a free download). http://support.microsoft.com/kb/290301 Run the tool and delete any entries it finds for Adaware or Lavasoft. After it has removed all references to old installs on your computer you can finish cleaning things up. Click Start > click run > type cleanmgr and hit enter> drive C> hit ok> then put a checkmark beside Temporary Files/Temporay Internet Files/ Recycle bin> Run When that is finished, reboot your compter and do a windows search for any AdAware/ Lavasoft files that may have been left behind and delete them. If the search found anything you should reboot your computer again after deleting the files. Now I want you to shut off your Kaspersky before you start the install, it could be interfering with the download of AdAware or corrupting the files somehow. You can download AdAware 2008 again and save the file to your desktop; http://lavasoft.com/single/trialpay.php Run the installer from your desktop (be sure you are using an account with administrator rights) then let AdAware do it's software and definition file updates (this may take a bit of time). When it has finished updating, shut the program down and restart it then run a scan and see if it works. If you have no problem scanning then go ahead and turn the Kaspersky program back on and scan again, just to be sure it doesn't have any effect on AdAware. Good luck, let me know if that works for you
  11. Hi MoBo2512, Could you post back and let me know what other security software- firewall, anti-virus and other malware scanners- you have running on your computer, it's possible that one of them is interfering with the installation or the scan itself. Also, did you have AdAaware SE or 2007 installed on your system, if so, how did you remove them? Sometimes a few files from the older programs are left behind after an un-install and they can also have an effect on the installation of the 2008 program
  12. I don't know Isaiah. It may work for you , it certainly can't hurt to try anything that you haven't already done. Give me some time to re-read this whole thread and take a look at your log file, I'll get back to you if I can think of anything else. In the meantime, go ahead and try some of the suggestions I posted in other threads and please let me know if anything does the trick
  13. Isaiah, To post your log file and screen shot make sure you click on the Add Reply button, not Fast Reply. At the bottom of the reply box it says Manage Current Attachments and below that are browse and upload buttons. Click the browse button and find the 1st file you want to attach to your post on your computer. When you have located it, click on it and the file name will show up in the box to the left of the browse button. Once you see it there,click upload and the file will be attached to your post. Repeat this for each file or image you want to attach and when you are done click the add reply button (it is beside the Preview Post button) and your files will be attached. I hope that helps edit-Good stuff, I see you were able to figure out how to post an attachment, disregard my post
  14. Hi yatanga, Please download the Windows Installer clean up tool from micro$oft; http://support.microsoft.com/kb/290301 Save the file to your desktop and run it from there. Once it has run it will present you with a list of installed programs, click on any entries for Lavasoft or AdAware and let it un-install them. Ok, now click Start > click run > type cleanmgr and hit enter > drive C > hit ok > and put a checkmark beside Temporary Files/Temporay Internet Files/ Recycle bin> run This will remove any last remnants of previous installs. Once this is done, reboot your computer and open Windows explorer. Click on tools >Folder Options> View and put a checkmark beside "Show Hidden Files and Folders" then go to My Computer> C > Documents and Settings > All Users > Application Data and delete the Lavasoft/ AdAware folder. *Be sure you go back to folder options > View and put a checkmark back beside " Do not Show Hidden Files and Folders" when you have finished this. * All traces of AdAware 2007 should now be gone, making you ready to do a clean install of 2008, go to; http://lavasoft.com/single/trialpay.php and download the 2008 program. After you have run the installer the program will want to connect to the internet to download some updates, which may take a bit of time, let it finish updating then go ahead and run a scan. You shouldn't have any further problems, but if you do, please post back here with your log file and I'll see if I can make any other suggestions. Good luck
  15. Michael, sorry you are having problems, I'm not sure why the system is not recognizing your licence info or your email addy. I have sent a message to customer support so hang on and someone will be posting with more info to help you resolve this issue
  16. Ok, so what happens when you click on settings in the menu on the left?
  17. Hello Michael, If you purchased a licence for AdAware Pro then you are entitled to one on one support through the customer support center. Go to; http://www.lavasoft.com/support/supportcenter/index.php Log in with the email address and password you set when you first registered your licence. One of the tech. support people there will help you reolve this
  18. Hi fredful5, Open AdWatch and click on the settings button, under general settings, click on Start Minimized. That should stop the AdWatch window from coming up when you start your computer
  19. I am not positive nmboy, but I think your problem has something to do with the permission/ info boxes that pop-up when AdWatch first runs after set-up. I found them to be a bit confusing, I didn't understand the flurry of pop ups and didn't know what to allow and what to block so after much frustration, I just removed IE from the list of processes that AdWatch monitors. This is working fine for me, I am able to run IE and AdWatch both with no issues. You may want to try the same thing and see if it will allow you to access the internet. I know this is really just a work around but it is the best solution I can offer, at least it should let you run AdAware2008 instead of the outdated 2007 program. Maybe someone with a better understanding of AdWatch permissions can give you a better answer. Open AdWatch and click on RegSheild, the second item in the menu on the left. The Reg.Shield screen lists different registry areas that AdWatch monitors, the first item on the list is Internet Explorer Settings. Click on this to disable it, this will change the green check mark (default setting) to a red X and Reg.Watch will no longer monitor IE settings. Now, click on Settings, the last menu item on the left. Under General Settings, on the right hand side of the window is an area for notifications, click on the first item, "Use Trusted Programs List" so that it is marked with a green check mark. Close AdAware and AdWatch and re-boot your computer. Start AdWatch and check to make sure the settings are as above and then try opening IE again. It should work this time as the reg.watch settings will no longer be interfering with it. It is also possible that you might need to reconfigure the pemissions in your firewall/ security program, or that the extended engine scanner in AdAware 2008 is not getting along with your anti-virus software. I'm sorry, but I am not familiar with Norton 360 so I would suggest you try the steps outlined above first, before making any changes to Norton360 then post back and let me know if it works for you
  20. Sorry if this is a little bit off topic, but I find it interesting that Shadow=ASP= is having issues with an external drive changing the hardware fingerprint I have not had the same experience. AdAware recognizes my system with the removable drive connected or disconnected. Doesn't seem to matter if I disconnect it from the USB port or not. It could be that it does change the hardware fingerprint on my system, but AdAware doesn't have a problem with it. Was your external drive connected to the system and turned on when you installed AdAware and entered your licence info Shadow=ASP=? I'm not sure if it makes a difference or not, but my external drive was up and running when I installed AdAware, perhaps that has something to do with it not causing the same problem here, I can't think of any other reason why it is working fine for me but is giving you grief
  21. First thing I notice is that all 3 of you, Jcusano, dmrpd and Darren78, ran the 2007 version before installing the new 2008 AdAware program. I suspect that 2007 did not fully un-install itself- there have been some issues with this- and the files it left behind are interfering with the installation/ functioning of the 2008 software. You need to clean things up, un-install 2008 then download and re-install the program and it should run fine for you. Start by un-installing 2008 through Windows (Control Panel > Add/Remove Programs) or use the AdAware uninstaller; Start >All Programs >Lavasoft >AdAware >Uninstall AdAwar Now, download the MS Windows Installer Clean-up tool http://support.microsoft.com/kb/290301 This is a free download from micro$oft that will remove all traces of previous AdAware installation files from your system. Download and install it from your desktop and let it run. After it has finished, it will present you with a list of programs. Select all references to AdAware 2007, AdAwareSE or Lavasoft and let the tool remove them. Once this has completed you will need to search your computer for any leftover AdAware or Lavasoft folders or temporary files and delete them; Click Start> click run> type cleanmgr and hit enter> drive C> hit ok> then put a checkmark beside Temporary Files/Temporay Internet Files/ Recycle bin> run. Finally, do a windows search for any files that might still be leftover from previous installs and delete them.Some of these files/ folders might be hidden so you want to be sure to include hidden files in your search. After you have removed any files found by the search, please re-boot your computer. Download AdAware 2008; http://lavasoft.com/single/trialpay.php Install the software then let it update itself and it's definition file. After this process has completed- it may take a bit of time- shut down AdAware and restart it. Set it to do a full scan and it should be good to go. If this process doesn't work for any of you please post back here with your log files and information about your operating system, security software (firewalls, anti-virus scanners, other anti-spyware programs ect) and any other details that may help to figure out what the problem is. Good luck
  22. hi shaney, Have you tried updating the software, not the definition files,the sctual software? There was a new software update that seems to have fixed the freezing during scans issue for many users, you could give that a try. From start click on All Programs > Lavasoft > AdAware > Software Update and let it go to the download center and get the newest updates, then try to scan again. BTW, don't give up on the scan too soon, it does sometimes take 30- 60 seconds of "waiting for scanner" before it begins to show any files being scanned. Post back and let me know if this works for you
  23. Ok, JimW 11, Here is how to uninstall and do a clean install of AdAware, hopefully this will get things working for you. Uninstall the program using the uninstaller that comes with it or through your control panel-add/remove programs, then download the MS windows installer clean up tool (it is a free download) http://support.microsoft.com/kb/290301 Run the windows clean-up tool, delete any entries it finds for Adaware or Lavasoft. After it has removed all references to old installs you want to finish cleaning things up. Click Start> click run> type cleanmgr and hit enter> drive C> hit ok> then put a checkmark beside Temporary Files/Temporay Internet Files/ Recycle bin> run When it has finished running, reboot your compter and do a windows search for any AdAware/ Lavasoft files that may have been left behind and delete them. If the search found anything you will need to reboot your computer again after deletion of files. Then download AdAware 2008 and save the file to your desktop; http://lavasoft.com/single/trialpay.php Run the installer and let AdAware do it's software and definition file updates (this may take a bit of time). When it has finished updating, close the program then re-open it and itshould be good to go. Post back here if you have any problems but that should work for you
  24. Thank you casey_ boy, I'll let you take it from here. I'm still running xp so I'm not familar with Vista or how AA runs on it
  25. Sorry you are having problems fedx. I know the 2008 program does work with Vista, there are others who are running it. I did hear of a few issues with the earliest versions and Vista, but there have been several updates released to address that, I'm not sure why it isn't working for you. I am not familiar with Vista at all so please keep that in mind, but here is what I would suggest you do. Un-install AdAware then download it again.You can get it here; http://www.lavasoft.com/download_and_buy/p...rison_chart.php Save the file to your desktop. Make sure all firewalls, process watchers and similar programs are turned off, they could interfere with the installation. Before running the installer make sure that all the files from the old install are gone. I'm not sure about Vista, but xp keeps AdAware files in a few places, C>program files> Lavasoft>AdAware and there may also be hidden files in C>documents and settings>AllUsers>ApplicationData>Lavasoft. You want to delete these files, they are not neeeded by the new install. *Remember, this is where they would be on an xp machine*, I am not sure with Vista, hopefully someone who is famliar with the O/S will jump in and help out here if you can't find them. Once you have deleted all the old files go ahead and install the new download. After it installs it will want to connect to the intenet and do some updates. This could take a bit of time, let it do it's udates, it will let you know when it's done. Then shut the program down then restart it, it should be ready to go. If that doesn't work for you post back here and I will try to get someone who is using Vista to help you out, sorry I can't be of more help