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  1. Before installing 8.1 for 1st time, I uninstalled the old AE version, and rebooted. Installed 8.1, Updated and ran a SmartScan. Watched it reading thru' folders, and it found 1 item, and continued. After couple of minutes, AdAware just disappeared, and the Tray icon was now highlighted with !-mark. Double-click would not open, neither would right-click/Open open the app. Uninstalled 8.1, ran a CCleaner on the Registry, rebooted, and re-installed 8.1 with an immediate Update Re-ran a Full Scan this time, (left in Simple Mode). Went thru' my full C:\ drive (again finding 1 item, and continued to my D:\ (Data) drive. Looked like it went thru' most or all, and then again, just disappeared, could not open from the (again) highlighted Tray icon. Cannot (re)-start program without a reboot. So, in both cases it looks to me (from my end), as if it is crashing at the point it would be showing the Summary screen or similar XP-SP3 fully up-to-date (as of Today) Avast A/V installed and up-to-date. aawadmin.log Scan_2009_10_13_13_10_33.log DriverTool.log Service_2009_10_13_11_22_57.log Update.log
  2. Having this problem (B.S.O.D.) for 6 weeks or so, started with AdAware2007. Uninstalled, and installed 2008, still happens. Happens on both SmartScan and FullScan. Seems to crash in Windows Registry. SpyBot S&D runs OK, Sophos AntiRootkit >seems< to crash in similar location. Also on WindowsXP startup, I have a program crash, and Windows Error Reporter comes up (program not identified). If I Uninstall AdAware (aawservice.exe), then no longer have crash on system start. Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 11:43:02, on 2008-07-16 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16674) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Ahead\InCD\InCDsrv.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\ZoneLabs\vsmon.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe C:\Program Files\Alwil Software\Avast4\ashServ.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\ATKKBService.exe C:\Program Files\Common Files\LightScribe\LSSrvc.exe C:\WINDOWS\system32\nvsvc32.exe C:\WINDOWS\system32\IoctlSvc.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe C:\Program Files\Alwil Software\Avast4\ashWebSv.exe C:\WINDOWS\system32\HotfixQ0306270.exe C:\Program Files\Ahead\InCD\InCD.exe C:\Program Files\Corsair\Corsair Flash Voyager Utility\PLBkMon.exe C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe C:\Program Files\Intellisync Corporation\Intellisync Handheld Edition\ishhlauncher.exe C:\WINDOWS\system32\RUNDLL32.EXE C:\Program Files\Analog Devices\Core\smax4pnp.exe C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE C:\WINDOWS\system32\rundll32.exe C:\DOCUME~1\GLENVI~1\LOCALS~1\Temp\InstallShieldClean.0001 C:\Program Files\Nokia\Nokia PC Suite 6\PCSync2.exe C:\Program Files\Nokia\Nokia PC Suite 6\PCSuite.exe C:\Program Files\Common Files\InstallShield Shared\Service\InstallShield Licensing Service.exe C:\Program Files\Logitech\SetPoint\SetPoint.exe C:\Program Files\ 2.3\program\soffice.exe C:\Program Files\WallMaster\wallmast.exe C:\Program Files\PC Connectivity Solution\ServiceLayer.exe C:\Program Files\ 2.3\program\soffice.BIN C:\Program Files\Common Files\Intellisync Corporation\Desktop Scheduler\ispushsync.exe C:\Program Files\PC Connectivity Solution\Transports\NclUSBSrv.exe C:\Program Files\Common Files\Nokia\MPAPI\MPAPI3s.exe C:\Program Files\PC Connectivity Solution\Transports\NclRSSrv.exe C:\Program Files\PC Connectivity Solution\Transports\NclMSBTSrv.exe C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file) O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE O4 - HKLM\..\Run: [PLFFAP] C:\WINDOWS\system32\HotfixQ0306270.exe O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE O4 - HKLM\..\Run: [inCD] "C:\Program Files\Ahead\InCD\InCD.exe" O4 - HKLM\..\Run: [CORSAIR_PLUtil] "C:\Program Files\Corsair\Corsair Flash Voyager Utility\PLBkMon.exe" O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe O4 - HKLM\..\Run: [intellisync Handheld Launcher] "C:\Program Files\Intellisync Corporation\Intellisync Handheld Edition\ishhlauncher.exe" /logon O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [soundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe O4 - HKLM\..\Run: [soundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray O4 - HKLM\..\Run: [amd_dc_opt] C:\Program Files\AMD\Dual-Core Optimizer\amd_dc_opt.exe O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe" O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe" O4 - HKCU\..\Run: [TClockEx] C:\Program Files\TClockEx\TCLOCKEX.EXE O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE" O4 - HKCU\..\Run: [Nokia.PCSync] "C:\Program Files\Nokia\Nokia PC Suite 6\PCSync2.exe" /NoDialog O4 - HKCU\..\Run: [PC Suite Tray] "C:\Program Files\Nokia\Nokia PC Suite 6\PCSuite.exe" -onlytray O4 - HKUS\S-1-5-18\..\Run: [Nokia.PCSync] "C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe" /NoDialog (User 'SYSTEM') O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [Nokia.PCSync] "C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe" /NoDialog (User 'Default user') O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user') O4 - Startup: 2.3.lnk = C:\Program Files\ 2.3\program\quickstart.exe O4 - Startup: Organizer.lnk = C:\lotus\org6\organize\org6.exe O4 - Startup: WallMaster Pro.lnk = C:\Program Files\WallMaster\wallmast.exe O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll O9 - Extra button: Web Entry - {B4E30F61-16D9-11D3-85D1-005004229569} - C:\lotus\org6\organize\bandobjs.dll O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O16 - DPF: {49232000-16E4-426C-A231-62846947304B} (SysData Class) - O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe O23 - Service: ATK Keyboard Service (ATKKeyboardService) - ASUSTeK COMPUTER INC. - C:\WINDOWS\ATKKBService.exe O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe O23 - Service: InstallShield Licensing Service - Macrovision - C:\Program Files\Common Files\InstallShield Shared\Service\InstallShield Licensing Service.exe O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\WINDOWS\system32\IoctlSvc.exe O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe -- End of file - 9133 bytes Ad_Aware_event.log