Having posted this in the wrong place, have been advised to start new topic so here goes:
I have discovered Win32.Trojan .Keyloger on my PC and despite trying to follow your instructions, cannot even manage to download CCleaner. Am I being a bit blonde or has it hit my PC harder than it can cope with (it runs Windows ME)? I have earlier tried to download other anti-virus programmes and it won't let me download them either. I am at my wits end! I have tried using Ad-Aware to get rid of it but once I hve scanned, it freezes the screen when I try to delete. This is the case with any other virus software I have tried to use such as Mcafee (now uninstalled).
Any advice gratefully received but please remember I am not very clued up re jargon so it needs to be explained as if you were dealing with an ######!