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About Joanev

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  1. The solution was to uninstall Ad-aware with Revo Unistaller and install it again. Now it works correctly. /Joanev
  2. When Ad-aware was pdate to 8.1 the "update Manager" becaming working without any dececsion from me. Klicking on "Ad-aware" it was loading consently without ending. I an using Windows Vista SP2. Asus Vx2S. Everything is aupdate regarding Windows and other program. It semms that this 2010 Ad-aware has been a beta versio since it is problem all the time.
  3. Answer: Yes, I am following "next" ... . No other change from me. Only default meny. Joachim
  4. I have Asus with Vista 32bit and I have djust done a total recovery of my computer. I did have Ad-aware 2008 with no complication but now I tryed to install Ad-aware AE. All Windows Update where done before this and most other programs. I got "Error. The specifIed path is too long C:\dokument and Setting\Release Engineer.MACROVISION" Any solution?
  5. I am using Vindows Vista SP1 and getting error code 2343 during installation of AdA AE. The old one - Ad-aware 2008 - is working perfect. No problem what ever with that. Anyone has a solution? Hi plz check this first. If you can't find a way to solve it, feel free to post back. Regards Raziel I did find a earlier topic about error 2343 and the suggestion was to make a costumised installation with uncheck ad-aware and install lbd.inf manually. I did do so and I got the same error. I have the latest update from Micosoft. Is there a conflict with other such as "Spyware Doctor", ThretaFire, CA,SuperAntiSpyware" that You are aware of? /Joanev Is the 2008 edition completely uninstalled ? Yes. I did first use remove program and then "regedit" for Ad-Aware. Reebot and installed Ad-Aware AE in safe mode. This time there was no sign of error 2343 but the program wasn´t installed at all. After accept license, then english and after a while (no more popup to answer), I received message Install finished. Reebot (manuel) and no Ad-Aware in "program". /Joanev What licence is installed ? you should disable ThreatFire and Spyware Doctor during download and installation. Just a minute. I did install in safe mode. Do You mean that I should diable those to in safe mode? As I wrote. After chose language, there was no futher dialog untill finished. What do You mean by license? I am trying with Free adition in ano of my 2 pc. /Joanev free licence ... ok let's try create a system restore point boot up in normal mode disable Spyware Doctor and ThreatFire download and install AE reboot Be aware of ThreatFire uses a behavior-oriented scanner ( it doesn't scan for signatures ), so an incomp. with AE is possible. Regards Raziel About License. I have 2 pc, one ASUS VX2S and Acer 5005 5005. On ASUS there is still a license for one more year. On Acer the license went out for a few weeks ago and that is why I am trying to install AAAE on Acer. I did try for a few weeks ago on my ASUS. The results is the same as today; impossible to install. Safe mode. I did REMOVE Spyware Doctor and ThreatFire, reebot and removed Ad-Aware 2008 followed by regedit. Reebot in to safe mode and tried to install AAAE. No chans in that. In regedit the AAAE was only installation package and that´s all. No icon, no AAAE in "program" or "Program and functions". I am using Vindows Vista Ultimate SP1 with all latest update for everything. I am very ceen on that. /Joanev Joanev misunderstanding: I asked for the AE licence - you told me that it is the FREE. OK Why did you enter and alter the registry ? Let's search for an infection... install HijackThis* , run a scan and copy/paste the log in your next reply. Raziel Ok. Here it is. I did install Ad-Aware 2008 after removed AAAE. Version is working perfect. AAAE is the only program that <i haven´t be able to install! /Joanev Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 22:10:10, on 2009-03-02 Platform: Windows Vista SP1 (WinNT 6.00.1905) MSIE: Internet Explorer v7.00 (7.00.6001.18000) Boot mode: Normal Running processes: C:\Windows\System32\smss.exe C:\Windows\system32\csrss.exe C:\Windows\system32\wininit.exe C:\Windows\system32\csrss.exe C:\Windows\system32\services.exe C:\Windows\system32\lsass.exe C:\Windows\system32\lsm.exe C:\Windows\system32\svchost.exe C:\Windows\System32\svchost.exe C:\Windows\system32\svchost.exe C:\Windows\System32\svchost.exe C:\Windows\System32\svchost.exe C:\Windows\System32\svchost.exe C:\Windows\system32\svchost.exe C:\Windows\system32\winlogon.exe C:\Windows\system32\svchost.exe C:\Windows\system32\SLsvc.exe C:\Windows\system32\svchost.exe C:\Windows\system32\svchost.exe C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe C:\Windows\system32\WLANExt.exe C:\Program Files\ATK Hotkey\ASLDRSrv.exe C:\Program Files\ATKGFNEX\GFNEXSrv.exe C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Program Files\ASUS Security Center\ASUS Security Protect Manager\Bin\AsGHost.exe C:\Program Files\Unlocker\UnlockerAssistant.exe C:\Windows\System32\spoolsv.exe C:\Program Files\Avira\AntiVir PersonalEdition Premium\sched.exe C:\Windows\system32\taskeng.exe C:\Windows\system32\svchost.exe C:\Windows\system32\taskeng.exe C:\Program Files\ATK Hotkey\Hcontrol.exe C:\Program Files\ATKOSD2\ATKOSD2.exe C:\Program Files\Wireless Console 2\wcourier.exe C:\Program Files\ASUS\Splendid\ACMON.exe C:\Program Files\P4G\BatteryLife.exe C:\Windows\System32\ACEngSvr.exe C:\Program Files\ATK Hotkey\ATKOSD.exe C:\Program Files\ATK Hotkey\KBFiltr.exe C:\Program Files\Avira\AntiVir PersonalEdition Premium\avguard.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\Intel\AMT\atchksrv.exe C:\Program Files\Avira\AntiVir PersonalEdition Premium\avesvc.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Windows\system32\svchost.exe C:\Program Files\Intel\Wireless\Bin\EvtEng.exe C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe C:\Program Files\Common Files\LightScribe\LSSrvc.exe C:\Program Files\Intel\AMT\LMS.exe C:\Program Files\Maxtor\Maxtor Backup\MaxBackServiceInt.exe C:\Program Files\Maxtor\Utils\SyncServices.exe C:\Windows\system32\svchost.exe C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe C:\Program Files\Spyware Doctor\pctsAuxs.exe C:\Program Files\Spyware Doctor\pctsSvc.exe C:\Program Files\ASUS\NB Probe\SPM\spmgr.exe C:\Windows\system32\svchost.exe C:\Program Files\Spyware Doctor\pctsTray.exe C:\Windows\System32\StkCSrv.exe C:\Program Files\ThreatFire\TFService.exe C:\Program Files\Intel\AMT\UNS.exe C:\Windows\System32\svchost.exe C:\Windows\system32\SearchIndexer.exe C:\Program Files\Avira\AntiVir PersonalEdition Premium\avmailc.exe C:\Program Files\Avira\AntiVir PersonalEdition Premium\AVWEBGRD.EXE C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe C:\Windows\RtHDVCpl.exe C:\Windows\System32\rundll32.exe C:\Program Files\Maxtor\OneTouch Status\MaxMenuMgr.exe C:\Windows\System32\rundll32.exe C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe C:\Program Files\Avira\AntiVir PersonalEdition Premium\avgnt.exe C:\Program Files\ASUS\ATK Media\DMedia.exe C:\Program Files\Intel\AMT\ATCHK.EXE C:\Windows\ASScrPro.exe C:\Program Files\ThreatFire\TFTray.exe C:\Program Files\Windows Sidebar\sidebar.exe C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe C:\Program Files\Sony Ericsson\Sony Ericsson PC Suite\SEPCSuite.exe C:\Windows\ehome\ehtray.exe C:\Program Files\Windows Media Player\wmpnscfg.exe C:\Windows\ehome\ehmsas.exe C:\Program Files\Windows Sidebar\sidebar.exe C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\CAPPActiveProtection.exe C:\Program Files\Windows Media Player\wmpnetwk.exe C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE C:\Program Files\Internet Explorer\ieuser.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Windows\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe C:\Windows\system32\SearchProtocolHost.exe C:\Windows\system32\SearchFilterHost.exe C:\Windows\system32\taskeng.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe C:\Windows\system32\wbem\wmiprvse.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O1 - Hosts: ::1 localhost O2 - BHO: ContributeBHO Class - {074C1DC5-9320-4A9A-947D-C042949C6216} - C:\Program Files\Adobe\/Adobe Contribute CS3/contributeieplugin.dll O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: ASUS Security Protect Manager - {DF21F1DB-80C6-11D3-9483-B03D0EC10000} - C:\Program Files\ASUS Security Center\ASUS Security Protect Manager\Bin\ItIEAddIn.dll O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll O3 - Toolbar: Contribute Toolbar - {517BDDE4-E3A7-4570-B21E-2B52B6139FC7} - C:\Program Files\Adobe\/Adobe Contribute CS3/contributeieplugin.dll O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide O4 - HKLM\..\Run: [unlockerAssistant] "C:\Program Files\Unlocker\UnlockerAssistant.exe" O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe" O4 - HKLM\..\Run: [sSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot O4 - HKLM\..\Run: [sMSERIAL] C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe O4 - HKLM\..\Run: [skytel] Skytel.exe O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [mxomssmenu] "C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe" O4 - HKLM\..\Run: [MaxtorOneTouch] C:\Program Files\Maxtor\ManagerApp\OneTouch.exe O4 - HKLM\..\Run: [JMB36X IDE Setup] C:\Windows\RaidTool\xInsIDE.exe O4 - HKLM\..\Run: [iaNvSrv] C:\Program Files\Intel\Intel Matrix Storage Manager\OROM\IaNvSrv\IaNvSrv.exe O4 - HKLM\..\Run: [iAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe O4 - HKLM\..\Run: [CognizanceTS] rundll32.exe C:\PROGRA~1\ASUSSE~1\ASUSSE~1\Bin\ASTSVCC.dll,RegisterModule O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe" O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Premium\avgnt.exe" /min O4 - HKLM\..\Run: [ATKMEDIA] C:\Program Files\ASUS\ATK Media\DMEDIA.EXE O4 - HKLM\..\Run: [atchk] "C:\Program Files\Intel\AMT\atchk.exe" O4 - HKLM\..\Run: [ASUS Screen Saver Protector] C:\Windows\ASScrPro.exe O4 - HKLM\..\Run: [ThreatFire] C:\Program Files\ThreatFire\TFTray.exe O4 - HKLM\..\Run: [iSTray] "C:\Program Files\Spyware Doctor\pctsTray.exe" O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe O4 - HKCU\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun O4 - HKCU\..\Run: [RegistryMechanic] C:\Program Files\Registry Mechanic\RMTray.exe /H O4 - HKCU\..\Run: [iSUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe O4 - HKCU\..\Run: [WinClicker.exe] "C:\Program Files\Salling Software AB\Salling Clicker\WinClicker.exe" -atboottime O4 - HKCU\..\Run: [sUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOKAL TJÄNST') O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOKAL TJÄNST') O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NÄTVERKSTJÄNST') O4 - HKUS\S-1-5-21-3032013119-2298320968-1277726165-1001\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun (User 'Joachim') O4 - HKUS\S-1-5-21-3032013119-2298320968-1277726165-1001\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe (User 'Joachim') O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200 O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html O8 - Extra context menu item: E&xportera till Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000 O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O13 - Gopher Prefix: O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL O20 - AppInit_DLLs: APSHook.dll O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll O22 - SharedTaskScheduler: Windows DreamScene - {E31004D1-A431-41B8-826F-E902F9D95C81} - C:\Windows\System32\DreamScene.dll O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe O23 - Service: Adobe Version Cue CS3 - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\Adobe Version Cue CS3\Server\bin\VersionCueCS3.exe O23 - Service: Avira AntiVir Premium MailGuard (AntiVirMailService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Premium\avmailc.exe O23 - Service: Avira AntiVir Premium Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Premium\sched.exe O23 - Service: Avira AntiVir Premium Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Premium\avguard.exe O23 - Service: Avira AntiVir Premium WebGuard (antivirwebservice) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Premium\AVWEBGRD.EXE O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: ASLDR Service (ASLDRService) - Unknown owner - C:\Program Files\ATK Hotkey\ASLDRSrv.exe O23 - Service: Intel® Active Management Technology System Status Service (atchksrv) - Intel Corporation - C:\Program Files\Intel\AMT\atchksrv.exe O23 - Service: ATKGFNEX Service (ATKGFNEXSrv) - Unknown owner - C:\Program Files\ATKGFNEX\GFNEXSrv.exe O23 - Service: Avira AntiVir Premium MailGuard helper service (AVEService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Premium\avesvc.exe O23 - Service: Bonjour-tjänst (Bonjour Service) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe O23 - Service: Intel® Active Management Technology Local Management Service (LMS) - Intel Corporation - C:\Program Files\Intel\AMT\LMS.exe O23 - Service: MaxBackServiceInt - Unknown owner - C:\Program Files\Maxtor\Maxtor Backup\MaxBackServiceInt.exe O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe O23 - Service: MaxSyncService (NTService1) - - C:\Program Files\Maxtor\Utils\SyncServices.exe O23 - Service: PPCtlPriv - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe O23 - Service: spmgr - Unknown owner - C:\Program Files\ASUS\NB Probe\SPM\spmgr.exe O23 - Service: Syntek AVStream USB2.0 WebCam Service (StkSSrv) - Syntek America Inc. - C:\Windows\System32\StkCSrv.exe O23 - Service: ThreatFire - PC Tools - C:\Program Files\ThreatFire\TFService.exe O23 - Service: Intel® Active Management Technology User Notification Service (UNS) - Intel Corporation - C:\Program Files\Intel\AMT\UNS.exe -- End of file - 16862 bytes Hi again plz got to **** and follow the prompts precisely . Regards Raziel Is this the instruction You want me to follow? If it so I have tryed it last time when I did install AAAE in safe mode and did search for the loacation below. There where no program (AAAE) installed at all and no driver to search for. "For a 32bit operating system. Go to, (the default installed location) C:\Program Files\Lavasoft\Ad-Aware\drivers\32 Right click on the 'lbd.inf' file and choose install, reboot the computer." Your log shows an installed Ad-Aware program... what is it ? I did re-install Ad-Aware 2008 ( after trying to install AAAE. Please notice that i have earlier writen that in regedit I could found AAAE in instalation catalog and not futher on in program C and following places. That´s why there were no drivers installed because I did search for them in C\ ... . I also did install AAAE in safe mode. /Joanev it seems to be a windows installer error, it occurs when installing upgraded software without uninstalling the previous. You should also have a look to AppDeploy OK. I repeat once again. I did remove Ad-Aware in "program and function" then followed by regedit "Ad-aware". Reeboot. I think that all was removed. The search did finished complete. However, if you know a better way so let me know. I did look at your link and it says that I have to uninstall completely. I think I have done that. /Joanev Is the support finished? /Joanev your log shows another running anti-spy program What's about Spybot S & D - is TeaTimer enabled ? As far as I can see in settings, the Tea timer is by default running in background. /Joanev Stop it there is a conflict between AE and TeaTimer. I did remove Ad-Aware 2008 + regedit ad-aware. I did remove spybot + regedit spybot. Reebot. I Installed AAAE with following error 2343. It seems impossible to get it work propertly whatewer I do accordning to Your advice. /Joanev Sorry, but I can't help - the error 2343 is related to the Windows Installer, probably one key or driver is broken. Regards Raziel Addendum you should have a look to FOR : "Ad-Watch Live! Realtime Protection: OFF" "Processes: OFF" "Registry: OFF" "Network: OFF" TRY THIS : 1. Close Ad-Aware 2. Start > Run type this "C:\Program Files\Lavasoft\Ad-Aware\drivers\32\AAWDriverTool.exe" /install 3. Open Ad-Aware Regards '' Give yourself a favour ,stop editing the registry until you were asked for ! unless you've the knowledge.