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About [email protected]

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  1. For about three days now I have begun receiving a suspicious error when I click to open my IE Browser.n The error is : ieuser.exe - Bad Image C:\\Windows\system32\sensapi.dii is either not designed to run on Windows or it contains an error. Try instaling the program again using the original installation media or contact your syste administrator or the softwar vendor fr suport. OK allows the IE to open. I submitted this to the Microsoft supprt area and received some feedback about running scans and such and proposed to them how it seemed to start with the last Windows Defender update but they told me it seemed like a possible hijack attempt. So, since I told them I use Lavasoft Ad Aware Pro and the personal Firewall they pointed me to you. I ran the GMER rookit scan and a full Ad Aware scan with a few cookies found. Here's GMER Results: GMER 1.0.15.15281 - [url="http://www.gmer.net"]http://www.gmer.net[/url] Rootkit scan 2010-04-11 20:25:07 Windows 6.0.6002 Service Pack 2 Running: gmer.exe ---- Registry - GMER 1.0.15 ---- Reg HKLM\SYSTEM\CurrentControlSet\Services\BTHPORT\Parameters\Keys1e8c03d022 Reg HKLM\SYSTEM\ControlSet002\Services\BTHPORT\Parameters\Keys1e8c03d022 (not active ControlSet) ---- Files - GMER 1.0.15 ---- File C:\ADSM_PData_0150 0 bytes File C:\ADSM_PData_0150\DB 0 bytes File C:\ADSM_PData_0150\DB\SI.db 624 bytes File C:\ADSM_PData_0150\DB\UL.db 16 bytes File C:\ADSM_PData_0150\DB\VL.db 16 bytes File C:\ADSM_PData_0150\DB\WAL.db 2048 bytes File C:\ADSM_PData_0150\DB\_avt 512 bytes File C:\ADSM_PData_0150\DragWait.exe 315392 bytes executable File C:\ADSM_PData_0150\_avt 512 bytes File C:\Program Files\ASUS\ASUS Data Security Manager\driver\x64 0 bytes File C:\Program Files\ASUS\ASUS Data Security Manager\driver\x64\AsDsm.sys 34872 bytes executable File C:\Program Files\ASUS\ASUS Data Security Manager\driver\x64\_avt 512 bytes ---- EOF - GMER 1.0.15 ---- Then I ran the HijackTHis scan wit the fllowin results: GMER 1.0.15.15281 - [url="http://www.gmer.net"]http://www.gmer.net[/url] Rootkit scan 2010-04-11 20:25:07 Windows 6.0.6002 Service Pack 2 Running: gmer.exe ---- Registry - GMER 1.0.15 ---- Reg HKLM\SYSTEM\CurrentControlSet\Services\BTHPORT\Parameters\Keys1e8c03d022 Reg HKLM\SYSTEM\ControlSet002\Services\BTHPORT\Parameters\Keys1e8c03d022 (not active ControlSet) ---- Files - GMER 1.0.15 ---- File C:\ADSM_PData_0150 0 bytes File C:\ADSM_PData_0150\DB 0 bytes File C:\ADSM_PData_0150\DB\SI.db 624 bytes File C:\ADSM_PData_0150\DB\UL.db 16 bytes File C:\ADSM_PData_0150\DB\VL.db 16 bytes File C:\ADSM_PData_0150\DB\WAL.db 2048 bytes File C:\ADSM_PData_0150\DB\_avt 512 bytes File C:\ADSM_PData_0150\DragWait.exe 315392 bytes executable File C:\ADSM_PData_0150\_avt 512 bytes File C:\Program Files\ASUS\ASUS Data Security Manager\driver\x64 0 bytes File C:\Program Files\ASUS\ASUS Data Security Manager\driver\x64\AsDsm.sys 34872 bytes executable File C:\Program Files\ASUS\ASUS Data Security Manager\driver\x64\_avt 512 bytes ---- EOF - GMER 1.0.15 ---- The error still dislays. What do I do next? Jim --- Two days ago I added a topic (inserted below) about my Laptop possibly being hijacked/infected and included all the logs and diagnostic results listed to do. Since Lavasoft did not respond quickly I conintued working with Microsoft to try and narrow down and identify the problem. Last night on the phone with Microsoft Technical Support I found that I do not get the error detailed in my first topic below when I wired my laptop to my router and started up in Safemode with networking. MS suggested I uninstall all my Lavasoft products and see if I get the error message then. I really don;t want to do that but I need some kind of Lavasoft response. I can't keep working on my laptop with this error issue. I get the error everytime I open a browser and many multiple times when I am downloading, installing items such as the diagnostic tools you and MS recommended running. So the questions is how long do I wait to hear back from Lavasoft.
  2. Well I did get it to download from your trial links above but now when I click on anything from the program menu it tells me it failed to start LPF service. Check to see if you have suficient rights to start the service. I did enter my registration code after OK'ing the above error message but nothing else opens so right now I apparently have a dead application. Lovely stuf
  3. Okay but thoseare the free trials - we already bought licenses - wll this all merge together somehow?
  4. My wife and I bought a bundle of 5 firewall downloads to go with our Ad Aware Pro and she had no problem downloading it all onto her laptop. I on the other hand could download Pro but not Firewall. The downlod stopped and I received some kind of error about my processor architecture not being x86. The only real difference between our2 laptops is hers is 32-bit and mine is 64. Is this dfferernce the problem and can I get it fixed? Jimbo21784