I followed all of the instructions in your previos instructions in the link: [url="http://www.lavasoftsupport.com/index.php?showtopic=26559&st=0&p=108198&#entry108198;"]http://www.lavasoftsupport.com/index.php?s...p;#entry108198;[/url] I did all the steps as suggested and when I went to the last step and went to the command prompt and typed as stated I kept receiving an Access Denied message. I am out of options. It was working fine before I tried to install the latest update. I am running Windows Vista operating system and out of options. Please help!!