[quote name='Russ Walden' post='116998' date='Feb 20 2010, 01:12 AM']Hello, Midwesterner --
Anyone trying to help you will need more info:
1 - What OS (including subtype) are you running. Examples: Windows 7 Ultimate; Windows XP-Pro
2 - Any other protection products (Norton, etc) running?
If you are running any other protection products, disable them, then try again.
Sorry, I should know better than to omit that sort of important information. I am running Windows XP home and I have AVG free and Spybot running. I will try again with AVG and Spybot disabled.