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About pugdog10

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  1. Finally got a response to the support ticket. If I want to re-new they will help me but otherwise--no. Suggested I run Windows installer cleanup. Unfortunately, that doesn't work with this problem. I'm starting to think the only thing to do is backup important files to an outside source and re-install the operating system. Hope everyone else has better luck.
  2. Honestly, I didn't know what version it was. Finally found an invoice this morning (after searching most of last night). The version was 2007 Pro but loaded in Feb of '08. I do remember having to manually uninstall the program. The weird thing is if you go through the control panel and check drivers these Ad-watch drivers don't show up. The only way a tech support guy found them is by running winmsd. However, he was no help when it came to getting rid of them. Last night I tried updating drivers to flag these out as old--nothing. Cleaned the registry and checked the hard drive for hidden partitions too. I've searched for every combo of the names, with and without drive designations--nothing. I'm really dumbfounded. I have no clue how to tell a computer to find something with an incorrect address. edited to say: Since I found my old invoice I have used the info to put in a support ticket. Hopefully someone will have an answer.
  3. I have just found out I have the same problem. I uninstalled over a year ago and have found remnant drivers still in the system. I've tried revo & ccleaner with no luck. When I run winmsd it shows this: [indent][indent]ad-watch connect filter Ad-Watch Connect Kernel Filter \??\c:\windows\system32\drivers\nsdriver.sys Kernel Driver No Manual Stopped OK Normal No No ad-watch real-time scanner AW Real-Time Scanner \??\c:\windows\system32\drivers\awrtpd.sys Kernel Driver No Manual Stopped OK Normal No No ad-watch registry filter Ad-Watch Registry Kernel Filter \??\c:\windows\system32\drivers\awrtrd.sys Kernel Driver No Manual Stopped OK Normal No No[/indent][/indent] Kind of hard to get rid of something that has an invalid address. Bad thing is that it may be what has been blocking a new anti-virus installation.