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About eljay376

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  1. [quote name='visitor' post='119599' date='May 18 2010, 04:21 AM']You can view the product manual here: [url="http://www.lavasoft.com/mylavasoft/sites/all/modules/pubdlcnt/pubdlcnt.php?file=/support/supportcenter/manuals/toolbox/manual_privacy_toolbox.pdf&nid=11005"]http://www.lavasoft.com/mylavasoft/sites/a...f&nid=11005[/url] If that doesn't help, I'd contact Lavasoft Customer Support via the link in my signature.[/quote] Hi Visitor, Thanks for your interest. It brings me to another issue - I cannot download the user manual. Will see how I get on with support. Best regards to you - eljay.
  2. Hello, I purchased Privacy Toolbox a few days ago and so far have only been successful in shredding 1 file. All other attempts have mainly resulted in a "Shredding Failed" error message, excepting one which I think I recall was a partial failure. After these failures, a document of some kind, marked "a", "b", "c" and so on is placed on the Desktop I have been using the drag and drop method. Any ideas about what is happening as the on-line log files are not reporting the nature of the error as far as I can see? Thank you.