Well I see someone else posted this error message and no technical support has stepped in to address this issue. I downloaded it from CNET and once I am done I go through the scan process and two windows pop up with the same message. I am getting the impression either lavasoft cannot fix it or that they are pushing people to go pro. I had no problems with the earleir version but now it has basically become a pain in the ######. Any suggestions for another program that does what adaware did or better? Need some input please. If a techy is around it would be nice for a response for the software that lavasoft created that isnt working. Yes I am frustrated. Why would you update a program that was doing just fine??????