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About jwn

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  1. [quote name='CeciliaB' post='125044' date='Jan 24 2011, 04:24 PM']Since you have Ad-Aware Pro, you can use [url="http://www.lavasoft.com/support/supportcenter/"]Lavasoft support[/url] instead of this forum with volunteers. Having two antivirus programs running at the same time is not a good solution since that can lead to strange conflicts. My advice is that you either uninstall Trend Micro's antivirus program or turn off the real-time protection in Ad-Aware. See [url="http://www.lavasoftsupport.com/index.php?showtopic=30670&st=0&p=124418&#entry124418"]http://www.lavasoftsupport.com/index.php?s...mp;#entry124418[/url] for instruction of how to turn off Ad-Watch.[/quote] hello ceciliaB, thx for answer. i understand ad-aware not as an anti virus product, more as an protection against mal- and spyware in combination with trend micro. in further versions runs both application stilll without trouble. deactivate the real time protection from ad-aware? why then pay for the pro version? other solutions? j.wenzel
  2. Hello Members, since view weeks i've install new version 9 of adaware pro (registered version, 5 licences). installed at this time on 2 pc's with the same problem. fist problem. the systemtray icon disappear, the service still running. second and big problem, when adaware ist started, the system hangs on or ist very slow in reaction. the task manager can't start, switch to another running application is a question of many time. this problem appears with install the version 9. older versions running without problems. can anyone this confirm? system: win xp pro, sp3, trendmicro runs as antivirus protection core 2 duo with 3,3 GHz, 4 GB ram thanks for answers jürgen
  3. [quote name='visitor' post='123519' date='Nov 4 2010, 06:54 AM']Log into Lavasoft Support (link in my signature) - they will issue the new hardware fingerprint.[/quote] hello visitor, there a many links at this site ;-). i have forgotten my passwort for the login to the pro version registration. i have a aktive serial number and have change the hardware. where can i generate a new finger print? please send my a little more help. thx.
  4. Hello, i move my adaware pro from my old computer to a new one. i can't re activate lavasoft ad-aware while my serial number is in use and i need a new "fingerprint" who can help me? thx. juergen