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CeciliaB last won the day on August 17

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About CeciliaB

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    Helping persons with computer problems.

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  1. Due to lack of feedback, this topic has been closed.If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.Thank You !
  2. Due to lack of feedback, this topic has been closed.If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.Thank You !
  3. Hi Cin, Of course adaware antivirus isn't a virus, but all antivirus programs are difficult to uninstall since they need to be protected from virus and other malicious programs that want to disable (or uninstall) them. Does adaware antivirus want to update the program itself (you installed an old version) or the definitions? In the latter case: Is the computer connected to internet with a VPN connection or a proxy server? Which antivirus program did you use before installing adaware antivirus? Did you use that programs special Removal/Uninstallation tool? If not, there might be left-overs that disturbs the installation of adaware antivirus. Please use Removal Tool after the normal uninstallation of adaware antivirus: https://www.adaware.com/removal-tool
  4. Hi Jim, Don't you see the full path when you hover with the mouse above the abbreviated path? You can look at more details and download the detailed scan report, see https://www.adaware.com/user-guide/scan_reports,
  5. Try to reset Chrome: https://support.google.com/chrome/answer/3296214 Note, it's possible that nothing is wrong in your computer and it might be a false positive from AVG or that the web sites (or ads on the pages) where it occurs really are infected and the message is needed to protect you from a phishing attempt. Please see this AVG topic: https://support.avg.com/answers?id=9060N000000PgujQAC
  6. Thanks, not easy to find anything malicious in the logs. When did the problem with r.eablink start, e.g. when you installed FonePaw Screen Recorder on August 29 or before that? Do you notice r.eablink in all three browsers? Please attach a screen shot of r.eablink. I can see that you installed the add-on Honey in Chrome August 27. It seems to be questionable: https://www.systemlookup.com/FF_Extensions/3662-jid1_93CWPmRbVPjRQA_jetpack_xpi.html The above is a very old Java version with many known vulnerabilities, please uninstall it. If you really need to have Java installed, it's important to always have the latest version.
  7. Hi NDJeff, Please see this topic: https://forum.adaware.com/index.php?/topic/30823-read-this-before-you-post/
  8. Hi rwb8aa, Please see this topic: https://forum.adaware.com/index.php?/topic/35079-problem-with-activation-of-paid-versions-of-adaware-antivirus-12/
  9. Hi leejcarol, Why have you copied information, including log file, from a more than 10 year old topic? https://forum.adaware.com/index.php?/topic/21766-error-1814/
  10. You're welcome If that is the case, adaware antivirus would find it during a scan of the computer, or when you use it. Since all antivirus programs can miss some files, you can upload it to https://www.virustotal.com/ to check it against many antivirus programs. You can do that with your own app too and since adaware antivirus gets many definitions from Bitdefender, if it is flagged by Bitdefender, please upload it to Bitdefender: https://www.bitdefender.com.au/support/what-to-do-when-bitdefender-detected-a-clean-file-as-infected-(false-positive)-851.html
  11. Hi Clay, I've reported your issue to my contact person. I assume it's a false positive and you aren't writing malicious code. Please note that you can exclude folders in adaware antivirus: https://www.adaware.com/user-guide/manage_exclusions I think that is a good solution to configure development folders to not be scanned.
  12. Can you check that you do as described in the attached instruction, just to be sure. Steps to check other disc.docx
  13. Sorry, but my contact person hasn't received an answer from the developers yet.
  14. Hi handlesscombo, If you haven't done a full scan of the computer with adaware antivirus please do that, if possible exit all programs first. Does adaware antivirus find any threats during the scan? If yes, which?