CeciliaB

Moderator
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Everything posted by CeciliaB

  1. CeciliaB

    Activation key email

    Hi Crissy, I've sent a PM with a license key to you.
  2. CeciliaB

    activation code

    Hi Simon, I've sent a PM with a license key to you.
  3. CeciliaB

    No Activation Code

    Hi Bob, Are both email addresses from Google/Gmail? It's important that adaware software is informed if there are problems with other domains too. I've sent a PM with a license key to you.
  4. Hi DMsvg, Web Companion is installed during the installation by another program, e.g. uTorrent. Please, download Farbar Recovery Scan Tool (FRST) and save it on the desktop: For 64 bits Windows: http://download.bleepingcomputer.com/farbar/FRST64.exe For 32 bits Windows: http://download.bleepingcomputer.com/farbar/FRST.exe Start the FRST program. Read the disclaimer and click Yes to accept it. Click Scan button. When done, FRST will create two log files, called FRST.txt and Addition.txt, on the desktop. Please, attach them to your reply.
  5. Hi JMac, I've sent a PM with a license key to you.
  6. CeciliaB

    No activation email

    Hi dmo069, I've sent a PM to you with a license key.
  7. CeciliaB

    Activation code

    Hi Glenn, I've sent a PM with a license key to you.
  8. CeciliaB

    ACTIVATION KEY NOT RECEIVED

    Hi nakedtons, I've sent a PM with a license key to you.
  9. CeciliaB

    No activation email

    Hi Brad, I've sent a PM to you with a license key.
  10. CeciliaB

    cant activate free

    Hi proppapoppa, I've sent a PM with a license key to you.
  11. CeciliaB

    Activation Code not received

    That's strange, it should only be a problem with Gmail-addresses. I've sent a PM with a license key to you.
  12. CeciliaB

    Activation Code not received

    Hi Audrey, Did you log into the web mail (for non gmail address) and checked the spam/junk/bulk folders?
  13. Adaware antivirus 12 have been available for some time, but let Lavasoft know what improvements you want them to include in future versions. If you have a idea for a new feature, something you'd like to see in the GUI or any other suggestions you have to make adaware antivirus better, post them here. Be as detailed as you like! Please, try to only post suggestions and short answers in this topic. If you want help with an issue, please start your own topic.
  14. CeciliaB

    Activation Code Not Received

    Hi Terri, I've sent a PM with a license key to you.
  15. CeciliaB

    Activaton key

    Hi Mona, I've sent a PM with a license key to you. You're welcome
  16. CeciliaB

    ACTIVATION KEY NOT RECEIVED

    Hi Boris, I've sent a PM with a license key to you.
  17. CeciliaB

    ACTIVATION KEY NOT RECEIVED

    Hi Mars, I've sent a PM with a license key to you.
  18. CeciliaB

    activation

    Hi Blaxton, I've sent a PM with a license key to you.
  19. CeciliaB

    Help removing lavasoftttcpservice.dll plz

    If the instructions that LSArtem linked to don't help, let us know and someone will go through your FRST logs.
  20. CeciliaB

    Sangajr34 - Error message after uninstallation

    Please start with Option #3 here: https://forum.adaware.com/index.php?/topic/34376-solution-for-lavasofttcpservice-problem-after-uninstallation/&do=findComment&comment=151613 If that doesn't help, let us see what's going on in your computer and how to remove Web Companion. Please, download Farbar Recovery Scan Tool (FRST) and save it on the desktop: https://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/  Double click FRST file to run the tool. Read the disclaimer and click Yes to accept it. Click Scan button. When done, FRST will create two (2) log files on the desktop: FRST.txt Addition.txt Please, attach them to your reply.
  21. CeciliaB

    Sangajr34 - Error message after uninstallation

    Hi Sangajr34, Can you start Web Companion and change the settings for search engines etc? Have you tried to uninstall Web Companion? Please, give the complete message about Web Companion.
  22. CeciliaB

    activation

    I have sent a PM with a license key to you.
  23. CeciliaB

    activation

    Hi gfachner, There is some kind of interaction problem between the servers of adaware software and the email servers of Gmail, and therefore Gmail users don't get the email with the license key. Do you have access to an email address from another email provider?
  24. CeciliaB

    activation key

    Hi, I've sent PMs with license keys to you.
  25. CeciliaB

    activation key

    You're welcome :)