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Everything posted by pfgbel

  1. [quote name='CeciliaB' post='126113' date='Apr 14 2011, 11:17 PM']Hi, Note that Ad-Aware version 9 contains an antivirus program and it might be conflicts and problems when running two antivirus program. We can see what to do about Ad-Aware with the help of DDS. Save DDS to your desktop: [url=""][/url] Double-click on the DDS tool to run it. When finished, DDS will open two (2) logs: 1. DDS.txt 2. Attach.txt Save them to your desktop and paste their content into your answer.[/quote] Thank you for your reply, I appreciate ! In attachment the zipped files you requested Please remove them from the post after reading. Thanks in advance for your kind help. Pol []
  2. [quote name='CeciliaB' post='126077' date='Apr 14 2011, 08:24 AM']Hi pfgbel, You can try to first install Ad-Aware 8.2 on top of the existing installation and then uninstall. Another alternative you can try is to use [url=""]Revo Uninstaller [/url]and [url=""]AppRemover[/url] to uninstall the old version. Filehippo has old versions [url=""][/url][/quote] Thank you CeciliaB ! I first tried to instal a version 8.2 but this failed very quickly as the installation needs the previous version is removed... I then tried with "revouninstaller" but unfortunately it gives the same result as the "Configuration Panel", i.o.w. it is not mentionned in the list due to the fact the initial installation procedure is no longer on the HDD... I finally tried the third solution with "appremover" but this one just tried to remove my ...antivirus !! I stopped it immediately of course. I am now back to the start without solution Some other tracks to try ? Thks in advance, Pol
  3. Hello, I used till now Ad-Aware Vers. 8.2.6 and was happy with it. My system is Win XP Pro SP3. I'm regularly invited to download and install the new version of Ad-Aware (vers. 9.*) but I cannot install it because the older version has to be removed first. Uninstalling the older version is unfortunately impossible because the its install configuration files are no longer available on my HDD... Is there a way I could follow to deinstall properly the 8.2.6 version ? (PS: it still loads automatically when starting the PC !) Thanks in advance for your kind help ! Pol