[quote name='CeciliaB' post='126534' date='May 3 2011, 10:54 PM']Hi Euan24h,
I have informed Lavasoft that you have a problem. I guess they will write an answer here.
Since you have the Pro version you can try to use the Lavasoft support instead of this forum with volunteers, but I don't know if you need some information that you don't have yet. See this post by LS Digger Barnes for links:
Please check your messages. I have sent you a message with the downloadlink to the trial to see if that works better.
Just let me know if having more questions.