meadbailey

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About meadbailey

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  1. I've tried to update at least 5 times today. Still the same problem. It's getting a bit further each time I try, but still won't complete the update. VERY frustrating and I don't have time to deal with this as I am in the middle of a move. The file is basically the same. DSC39-EN-0-10738-F.sbr.sgn.f... I'm about to give up entirely. This stinks.
  2. [quote name='CeciliaB' post='129700' date='Sep 30 2011, 03:28 PM']Hi meadbailey, Please, give us all the information you have. Is it when you update Ad-Aware manually or is it the automatic update? Did you follow this instruction when you uninstalled the program? [url="http://www.lavasoftsupport.com/index.php?showtopic=30850"]How to uninstall Ad-Aware 9.x[/url][/quote] Today I followed the instructions you gave and uninstalled uning Revo. Then reinstalled. Got through the automatic update that happens when you reinstall Ad-Aware. I always manually update Ad-Aware right before I scan, and this is where the hang up has been with the new version. The file it stalls on is the big one: CSC39-EN-0-10658-F.sbr.sgn.f... Size 75577kB. The "10658" and size change weekly. Hopefully this latest reinstall will solve the problem. I will know next week. Thank you for your input and I'll let you know how it goes.
  3. I recently upgraded to adaware free 9.5.1 running on Vista, but now every time I try to update the definitions, the program stalls and closes. ( I can give you the file name and size that it gets hung up on if necessary.) I have tried updating with the firewall off with no better effect. I have uninstalled and reinstalled adaware with no change (about a week after the original installation). I have never had this problem with previous versions. What do I do now?