LS Karol

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About LS Karol

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  1. Thank you for your post. We are looking into this issue, please try to upload smaller files (less than 450k), let me know if it works. Also, Please disable the Shop and bank safely online and try with other pictures or files. Kind Regards, Karol - Lavasoft Support.
  2. Thank you for your post. Please try disabling the firewall and let me know if your internet connection comes back. If issue persists please contact the Lavasoft Support Team where we can further assist you. Here is a link to the FAQ section where you will see a similar case. [url="http://www.lavasoft.com/mylavasoft/support/supportcenter/faqs/how-to-access-the-internet?keywords=&product=653&category="]http://www.lavasoft.com/mylavasoft/support/supportcenter/faqs/how-to-access-the-internet?keywords=&product=653&category=[/url] Kind Regards, Karol - Lavasoft Support
  3. Thank you for your post, Please contact the Lavasoft Support team, we will help you sort this out. If you are a paying User, please use the link below: http://lavasoft.com/mylavasoft/support/supportcenter/contact_support If you are a Free User, please use the link below: http://lavasoft.com/mylavasoft/support/supportcenter/adaware_critical_problem_report Kind Regards, Karol – Lavasoft Support
  4. Dear therealtatata, Thank you for your reply. Please send me your email or Order ID (if you are a paid customer) so we can notify you when this has been resolved. Kind Regards, Karol - Lavasoft Support
  5. LS Karol

    BSOD

    Thank you for your post. A major update will be released the week of April 23rd which should solve any issue you might have experienced with the blue screen. Please accept our apologies for the inconvenience this might have caused you. If you need further assistance please send us an email with the issue and your system’s details: If you are a paying User, please use the link below: [url="http://lavasoft.com/mylavasoft/support/supportcenter/contact_support%20"]http://lavasoft.com/mylavasoft/support/supportcenter/contact_support [/url] If you are a Free User, please use the link below: [url="http://lavasoft.com/mylavasoft/support/supportcenter/adaware_critical_problem_report"]http://lavasoft.com/mylavasoft/support/supportcenter/adaware_critical_problem_report[/url] Kind Regards, Karol – Lavasoft Support
  6. Thank you for your post. When you say maximized, do you mean to say that there is an issue with the screen size? Please contact us through the support center so we can further assist you If you are a paid customer please use link [url="http://lavasoft.com/mylavasoft/support/supportcenter/login?destination=support%2Fsupportcenter%2Fcontact_support"]http://lavasoft.com/mylavasoft/support/supportcenter/login?destination=support%2Fsupportcenter%2Fcontact_support[/url] If you are a free user use link [url="http://lavasoft.com/mylavasoft/support/supportcenter/adaware_critical_problem_report"]http://lavasoft.com/mylavasoft/support/supportcenter/adaware_critical_problem_report[/url] If possible please send us screenshots. Sincerely, Karol - Lavasoft Support