I am using Windows 7 and before this infection I used AVG with Adaware,Zone Alarm, Hijack This and Spybot for security (all are up to date).
I believe relevant Knowledge was installed by a utility I downloaded from download.com to convert mp3 files (for my son so he could listen to Queens of the Stone Age on his DS). Wherever it came from, I did not install it intentionally.
When I noticed it, I uninstalled it via control panel.
I thought that had got rid of it, but AdAware keeps finding it on scans, then suggests it will remove it, but it never does.
I have run Hijack this a few times and it also finds relevant Knowledge, but when you select 'fix checked' to remove it, it appears to go but keeps reappering.
I have tried downloading various other programs to try and remove it but none have helped. This includes 'Avast free anti virus' and '1-ClickPCfix' - but avast keeps blocking 1-Click and describing it as an infection. I will be removing both programs when this is sorted.
I have looked at other posts on RelevantKnowledge here but none appeared to have a solution.
My laptop appears much slower since the arrival of relevantknowledge.
Can anyone help me to remove it please?
Thanks in advance.
I have attached the OTL generated files and the Hijack This log: