SkittlesPC

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About SkittlesPC

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  1. There are a couple things that could be causing the problem. Lets start with the most common one that other users are experiencing the most lately. Do you have spysweeper? If so, then please to update spysweeper as they just had a new update last night. From what we hear that is supposed to fix the conflict it was having with Ad-Aware. After the update try your scan again. If that does not work, then temporarily disable your spysweeper and try the scan again. Let us know if either of those things helped. If you do NOT have spysweeper here is a list of freezing issue fixes that CalamityJane compiled.
  2. Do you have spysweeper? There was a conflict between spysweeper and adaware that has been fixed from what we understand. So if you have spysweeper, update your spysweeper as the fix just came in an update released last night. After the update is complete, try your scan again. If that still does not work, temporarily disable spysweeper and try your scan again. Please let us know if any of this works. If you do not have spysweeper, try the following fixes that CalamityJane has compiled.
  3. I would recommend that you do the following: 1. Run an Online Scan (do a full system scan). As some infections will disable the AntiVirus installed on your PC, to hide it's presence. Go here and run at least one of the online scans, allow them to delete whatever they find: Panda ActiveScan eTrust AntiVirus Web Scanner Note any thing that can't be fixed Reboot when done. 2. Run a AAW full system scan with the latest version of Ad-Aware (build 1.06r1), and ensure that you have the latest definition file by performing a webupdate once Ad-Aware is loaded. Post the log. 3. Post a HiJack This log, for the Malware Removal Experts to help you with. Post all of your logs, here > HiJack This forum section. Start your own thread, stating what problem you are having in the subject line, if you know the name of what you are infected with. Please be patient, as there are alot of hjt logs that need to be read, and not all of the ppl here who try to help, such as myself are trained in reading hjt logs. And you need someone trained in this, who is a malware removal expert to help you. They will get to your log as soon as they get a chance. Here are some instructions on how to post your HiJack This log, and the download link. Download HijackThis.exe To your desk top. Now Click start then my computer, then local disk Which is usually c:/ Now click file > new folder > name it hijackthis or hjt anything you like;) You should get this. Now right click on HijackThis.exe which you just downloaded. It will look like this chose cut Open the folder right click and chose paste. After which you should get some thing like this. Now start hijackthis. Do a system scan and save logfile, the saved the log file will be in the folder you just created. Open the file click edit then select all click edit again then copy. Return to the forum and start a new topic here then click edit then paste. Now the fun begins. Tutorial written by Little Eagle of Security Central and Revised by SkittlesPC If you need instructions on posting your Ad-Aware scan log, here they are. Please can you make sure that you are using Ad-aware SE Build 106r1 Note: If your version is 6.0 and not the SE, you need to uninstall and get the latest version from the above link. [if not Uninstall your old Ad-aware first then install SE] Then use the WebUpDate to get the latest Definition file SE1R118 07.08.2006 To do this Open Ad-aware Click the WebUpDate button at the top right hand side of the Ad-aware screen (The world globe). Click "Connect" Ad-aware will then download the latest Definition file for you. To make sure it is updated , look at the main Ad-aware screen, and look under "Initialization Status" It should say the Latest Definition file. Now scan doing a "Full Scan" Click the "Show Log" button, copy and paste it to your thread. (Make sure that all of your Logfile has been posted, sometimes it will require two post's to get it all)
  4. I would recommend that you do the following: 1. Run an Online Scan (do a full system scan). As some infections will disable the AntiVirus installed on your PC, to hide it's presence. Go here and run at least one of the online scans, allow them to delete whatever they find: Panda ActiveScan eTrust AntiVirus Web Scanner Note any thing that can't be fixed Reboot when done. 2. Run a AAW full system scan with the latest version of Ad-Aware (build 1.06r1), and ensure that you have the latest definition file by performing a webupdate once Ad-Aware is loaded. Post the log. 3. Post a HiJack This log, for the Malware Removal Experts to help you with. Post all of your logs, here > HiJack This forum section. Start your own thread, stating what problem you are having in the subject line, if you know the name of what you are infected with. Please be patient, as there are alot of hjt logs that need to be read, and not all of the ppl here who try to help, such as myself are trained in reading hjt logs. And you need someone trained in this, who is a malware removal expert to help you. They will get to your log as soon as they get a chance. Here are some instructions on how to post your HiJack This log, and the download link. Download HijackThis.exe To your desk top. Now Click start then my computer, then local disk Which is usually c:/ Now click file > new folder > name it hijackthis or hjt anything you like;) You should get this. Now right click on HijackThis.exe which you just downloaded. It will look like this chose cut Open the folder right click and chose paste. After which you should get some thing like this. Now start hijackthis. Do a system scan and save logfile, the saved the log file will be in the folder you just created. Open the file click edit then select all click edit again then copy. Return to the forum and start a new topic here then click edit then paste. Now the fun begins. Tutorial written by Little Eagle of Security Central and Revised by SkittlesPC If you need instructions on posting your Ad-Aware scan log, here they are. Please can you make sure that you are using Ad-aware SE Build 106r1 Note: If your version is 6.0 and not the SE, you need to uninstall and get the latest version from the above link. [if not Uninstall your old Ad-aware first then install SE] Then use the WebUpDate to get the latest Definition file SE1R118 07.08.2006 To do this Open Ad-aware Click the WebUpDate button at the top right hand side of the Ad-aware screen (The world globe). Click "Connect" Ad-aware will then download the latest Definition file for you. To make sure it is updated , look at the main Ad-aware screen, and look under "Initialization Status" It should say the Latest Definition file. Now scan doing a "Full Scan" Click the "Show Log" button, copy and paste it to your thread. (Make sure that all of your Logfile has been posted, sometimes it will require two post's to get it all)
  5. This is GREAT news Jerry! Thanks for sharing this info with us! We appreciate it!
  6. Some Malware infections can cause this type of problem. I would recommend that you do the following: 1. Run an Online Scan (do a full system scan). As some infections will disable the AntiVirus installed on your PC, to hide it's presence. Go here and run at least one of the online scans, allow them to delete whatever they find: Panda ActiveScan eTrust AntiVirus Web Scanner Note any thing that can't be fixed Reboot when done. 2. Run a AAW full system scan with the latest version of Ad-Aware (build 1.06r1), and ensure that you have the latest definition file by performing a webupdate once Ad-Aware is loaded, but since you lose your connection after running the AAW scan and fix, please just run the scan, but do not allow it to fix but save the log, so that you can post it here. 3. Post a HiJack This log, for the Malware Removal Experts to help you with. Post all of your logs, here > HiJack This forum section. Start your own thread, stating what problem you are having in the subject line, if you know the name of what you are infected with. Be sure to briefly explain your problem with your loss of connection after running the AAW scan and how you regain it after restoring to the point before the scan. Please be patient, as there are alot of hjt logs that need to be read, and not all of the ppl here who try to help, such as myself are trained in reading hjt logs. And you need someone trained in this, who is a malware removal expert to help you. They will get to your log as soon as they get a chance. Here are some instructions on how to post your HiJack This log, and the download link. Download HijackThis.exe To your desk top. Now Click start then my computer, then local disk Which is usually c:/ Now click file > new folder > name it hijackthis or hjt anything you like;) You should get this. Now right click on HijackThis.exe which you just downloaded. It will look like this chose cut Open the folder right click and chose paste. After which you should get some thing like this. Now start hijackthis. Do a system scan and save logfile, the saved the log file will be in the folder you just created. Open the file click edit then select all click edit again then copy. Return to the forum and start a new topic here then click edit then paste. Now the fun begins. Tutorial written by Little Eagle of Security Central and Revised by SkittlesPC If you need instructions on posting your Ad-Aware scan log, here they are. Please can you make sure that you are using Ad-aware SE Build 106r1 Note: If your version is 6.0 and not the SE, you need to uninstall and get the latest version from the above link. [if not Uninstall your old Ad-aware first then install SE] Then use the WebUpDate to get the latest Definition file SE1R118 07.08.2006 To do this Open Ad-aware Click the WebUpDate button at the top right hand side of the Ad-aware screen (The world globe). Click "Connect" Ad-aware will then download the latest Definition file for you. To make sure it is updated , look at the main Ad-aware screen, and look under "Initialization Status" It should say the Latest Definition file. Now scan doing a "Full Scan" Click the "Show Log" button, copy and paste it to your thread. (Make sure that all of your Logfile has been posted, sometimes it will require two post's to get it all)
  7. From the Lavasoft website FAQ I hope this helps or what you were questioning.
  8. I would recommend that you do the following: 1. Run an Online Scan (do a full system scan). As some infections will disable the AntiVirus installed on your PC, to hide it's presence. Go here and run at least one of the online scans, allow them to delete whatever they find: Panda ActiveScan eTrust AntiVirus Web Scanner Note any thing that can't be fixed Reboot when done. 2. Run a AAW full system scan with the latest version of Ad-Aware (build 1.06r1), and ensure that you have the latest definition file by performing a webupdate once Ad-Aware is loaded. 3. Post a HiJack This log, for the Malware Removal Experts to help you with, in the HJT forum. Post all of your logs, here > HiJack This forum section. Start your own thread, stating what problem you are having in the subject line, if you know the name of what you are infected with. Please be patient, as there are alot of hjt logs that need to be read, and not all of the ppl here who try to help, such as myself are trained in reading hjt logs. And you need someone trained in this, who is a malware removal expert to help you. They will get to your log as soon as they get a chance. If you need instructions on posting your Ad-Aware scan log, here they are. Please can you make sure that you are using Ad-aware SE Build 106r1 Note: If your version is 6.0 and not the SE, you need to uninstall and get the latest version from the above link. [if not Uninstall your old Ad-aware first then install SE] Then use the WebUpDate to get the latest Definition file SE1R118 07.08.2006 To do this Open Ad-aware Click the WebUpDate button at the top right hand side of the Ad-aware screen (The world globe). Click "Connect" Ad-aware will then download the latest Definition file for you. To make sure it is updated , look at the main Ad-aware screen, and look under "Initialization Status" It should say the Latest Definition file. Now scan doing a "Full Scan" Click the "Show Log" button, copy and paste it to your thread. (Make sure that all of your Logfile has been posted, sometimes it will require two post's to get it all)
  9. I would recommend that you do the following: 1. Run an Online Scan (do a full system scan). As some infections will disable the AntiVirus installed on your PC, to hide it's presence. Go here and run at least one of the online scans, allow them to delete whatever they find: Panda ActiveScan eTrust AntiVirus Web Scanner Note any thing that can't be fixed Reboot when done. 2. Run a AAW full system scan with the latest version of Ad-Aware (build 1.06r1), and ensure that you have the latest definition file by performing a webupdate once Ad-Aware is loaded. 3. Post a HiJack This log, for the Malware Removal Experts to help you with. Post all of your logs, here > HiJack This forum section. Start your own thread, stating what problem you are having in the subject line, if you know the name of what you are infected with. Please be patient, as there are alot of hjt logs that need to be read, and not all of the ppl here who try to help, such as myself are trained in reading hjt logs. And you need someone trained in this, who is a malware removal expert to help you. They will get to your log as soon as they get a chance. Here are some instructions on how to post your HiJack This log, and the download link. Download HijackThis.exe To your desk top. Now Click start then my computer, then local disk Which is usually c:/ Now click file > new folder > name it hijackthis or hjt anything you like;) You should get this. Now right click on HijackThis.exe which you just downloaded. It will look like this chose cut Open the folder right click and chose paste. After which you should get some thing like this. Now start hijackthis. Do a system scan and save logfile, the saved the log file will be in the folder you just created. Open the file click edit then select all click edit again then copy. Return to the forum and start a new topic here then click edit then paste. Now the fun begins. Tutorial written by Little Eagle of Security Central and Revised by SkittlesPC If you need instructions on posting your Ad-Aware scan log, here they are. Please can you make sure that you are using Ad-aware SE Build 106r1 Note: If your version is 6.0 and not the SE, you need to uninstall and get the latest version from the above link. [if not Uninstall your old Ad-aware first then install SE] Then use the WebUpDate to get the latest Definition file SE1R118 07.08.2006 To do this Open Ad-aware Click the WebUpDate button at the top right hand side of the Ad-aware screen (The world globe). Click "Connect" Ad-aware will then download the latest Definition file for you. To make sure it is updated , look at the main Ad-aware screen, and look under "Initialization Status" It should say the Latest Definition file. Now scan doing a "Full Scan" Click the "Show Log" button, copy and paste it to your thread. (Make sure that all of your Logfile has been posted, sometimes it will require two post's to get it all)
  10. I am glad that you were able to find the solution from the other threads. I hadn't gotten to this thread before you found the answer. hehehe Glad it worked out for you!
  11. I would recommend that you do the following: 1. Run an Online Scan (do a full system scan). As some infections will disable the AntiVirus installed on your PC, to hide it's presence. Go here and run at least one of the online scans, allow them to delete whatever they find: Panda ActiveScan eTrust AntiVirus Web Scanner Note any thing that can't be fixed Reboot when done. 2. Run a AAW full system scan with the latest version of Ad-Aware (build 1.06r1), and ensure that you have the latest definition file by performing a webupdate once Ad-Aware is loaded. 3. Post a HiJack This log, for the Malware Removal Experts to help you with. Post all of your logs, here > HiJack This forum section. Start your own thread, stating what problem you are having in the subject line, if you know the name of what you are infected with. Please be patient, as there are alot of hjt logs that need to be read, and not all of the ppl here who try to help, such as myself are trained in reading hjt logs. And you need someone trained in this, who is a malware removal expert to help you. They will get to your log as soon as they get a chance. Here are some instructions on how to post your HiJack This log, and the download link. Download HijackThis.exe To your desk top. Now Click start then my computer, then local disk Which is usually c:/ Now click file > new folder > name it hijackthis or hjt anything you like;) You should get this. Now right click on HijackThis.exe which you just downloaded. It will look like this chose cut Open the folder right click and chose paste. After which you should get some thing like this. Now start hijackthis. Do a system scan and save logfile, the saved the log file will be in the folder you just created. Open the file click edit then select all click edit again then copy. Return to the forum and start a new topic here then click edit then paste. Now the fun begins. Tutorial written by Little Eagle of Security Central and Revised by SkittlesPC If you need instructions on posting your Ad-Aware scan log, here they are. Please can you make sure that you are using Ad-aware SE Build 106r1 Note: If your version is 6.0 and not the SE, you need to uninstall and get the latest version from the above link. [if not Uninstall your old Ad-aware first then install SE] Then use the WebUpDate to get the latest Definition file SE1R118 07.08.2006 To do this Open Ad-aware Click the WebUpDate button at the top right hand side of the Ad-aware screen (The world globe). Click "Connect" Ad-aware will then download the latest Definition file for you. To make sure it is updated , look at the main Ad-aware screen, and look under "Initialization Status" It should say the Latest Definition file. Now scan doing a "Full Scan" Click the "Show Log" button, copy and paste it to your thread. (Make sure that all of your Logfile has been posted, sometimes it will require two post's to get it all)
  12. Post another hjt log for them to take a look at, as you should have someone look to make sure you got rid of everything in the scans.
  13. sjcaruthers, there is currently a confliction between spysweeper and ad-aware. You will need to temporarily disable spysweeper and then run your ad-aware scan again. Let us know if that solves your problem. If it does you might be interested in a members post who found a way to work around the conflict. http://www.lavasoftsupport.com/index.php?s...ic=2128&hl= PatB, Did you have a question? You just quoted what sjcaruthers said.
  14. Do you have spysweeper? If you do please disable it temporarily and try your scan again. Let us know if this works.
  15. Here are a couple more to try. TrendMicro Housecall - http://housecall.trendmicro.com/housecall/start_corp.asp TrendMicro (No ActiveX) - http://fr.trendmicro-europe.com/consumer/p...call_launch.php The one that is No ActiveX might be your best bet. Just a reminder, if you get one of these to go thru, post your results in your HJT thread, not here. As the experts will need to see it...and won't look for it here.